Join to apply for the Accounts Receivable Executive role at Cancer Research UK (CRUK)

Overview

Strong financial controls. Smooth financial operations. Delivering at a fast pace.

Accounts Receivable Executive
£29,000- £31,000 + benefits + study support (if applicable)

Reports to: Senior Finance Manager (Accounts Payable & Receivable)

Grade: P1 • Directorate: Chief Operating Office • Contract: Permanent • Hours: Full time 35 hours per week
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 12 September 2025, 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found. If you require more time to apply as part of a reasonable adjustment, please contact recruitment@cancer.org.uk.

What you will be doing

The Accounts Receivable (AR) team supports the Finance function by ensuring income is accurately processed, posted, and collected promptly. You will help manage aged debt, maintain strong sales ledger controls, and support cash flow across the organisation, contributing to the overall financial health of the charity.

• Support the Senior AP & AR Finance Manager in overseeing daily AR processes, ensuring service levels and KPIs are met.
• Manage aged debt and the sales ledger (income processing and debt management) with robust financial controls and continuous improvements across AR.
• Collaborate with internal stakeholders to recover income proactively and handle customer queries. Provide training and support on AR processes to end-users.

If you are starting your finance career or are part-qualified, study support for a Kaplan apprenticeship is available.

What will I be doing in more detail

• Oversee day-to-day AR service-level agreements, ensuring AR KPIs and targets are met.
• Be the expert on Order to Cash processes and ensure effective control for sales invoice generation.
• Support cash collection to maximise cash flow and ensure key AR financial controls are adhered to.
• Post income Interfaces weekly (including Legacy systems, Siebel, Retail adjustments, RAG income, Online income reconciliation) and support CRM migration from Siebel to Salesforce next year.
• Collaborate with Supporter Income to ensure funds are processed and posted promptly; provide daily bank statements and resolve posting errors for accurate bank reconciliations.
• Maintain bank accounts information in Siebel production and support reporting by breaking down accounts by product and transaction type (e.g., VAT, Gift Aid, Legacy income).
• Manage foreign income accounting with Supporter Income to improve and automate this process.
• Open sales ledger mail, batch banking of cheques, and support month-end close.
• Own the sales ledger function: proactively manage aged debt, chase and provision/write-off as needed, approve sales orders via Business World, perform weekly income receipting, manage customer communications, and maintain customer data quality in Business World.
• Maintain and improve KPIs within targets set by the AP & AR Manager; deliver training and support to end-users and internal stakeholders.
• Handle Finance Helpdesk queries, ensure SLAs are met, and gather customer feedback for continuous improvement.

What we are looking for

• Experienced Accounts Receivable professional who has operated within busy AR functions in medium to large organisations.
• Proven success in managing aged debt with proactive income recovery and strong internal/external stakeholder management.
• Strong sales ledger management with a continuous improvement mindset and knowledge of AR best practices and controls.
• Effective time management and organisational skills with the ability to meet deadlines and KPIs while maintaining attention to detail.
• Strong customer focus with a solutions-driven approach to query resolution.
• Willingness to learn how to deliver training to end-users and colleagues.

Our values

Bold, Credible, Human, Together. We seek people who embody these values and can drive progress against our mission to beat cancer.

What you will gain

We offer a supportive working environment with wellbeing focus, a generous benefits package, career and personal development opportunities, and tools to improve work-life balance. See our careers page for benefits details.

Additional information

For more information, visit our website or contact recruitment@cancer.org.uk. Follow us on LinkedIn, Facebook, Instagram, X and YouTube. We encourage applications from all backgrounds and cultures.

We want every candidate to perform at their best during the application, interview, and at work. If you need adjustments, please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. No candidates under 18 due to safeguarding requirements.