Are you a skilled and experienced Admin Coordinator? Then come and join our team.

As an innovative service, we offer a hybrid of base and remote working to fit around the service and your home life.

This is an exciting time for someone to join a highly motivated, professional, and committed team. We are looking for someone with energy, enthusiasm, and a high level of managerial skills and experience. The ideal candidate will have experience in staff management, coordinating the work of the admin team, managing HR-related queries, developing procedures, preparing and reviewing reports, and liaising with managers, practitioners, clients, and external professionals. The Admin Coordinator is a key part of the service’s leadership team and supports the service and modality leads.

All staff will work as part of a team and receive regular senior management support. Good administrative, time management, and communication skills are essential. The NHS Talking Therapies Southampton Steps2Wellbeing service prides itself on being innovative and is passionate about development.

We welcome enquiries and informal visits.

The main responsibilities include:

1. Acting as first-line supervisor to the Team Administrators, maintaining performance, and ensuring all standards and timescales are met.
2. Ensuring the Trust’s policy on Attendance and Sickness management is fully implemented by the Team Administrators.
3. Maintaining records and providing sensitive reports, including waiting lists, using computerised systems, databases, and spreadsheets, as required by the Senior Clinical Lead & Service Manager.
4. Providing information to patients, staff, carers, relatives, GPs, and CMHTs regarding patient care and service pathways, often involving delicate situations and requiring knowledge of patient confidentiality.
5. Proficiency in Microsoft Office, particularly Outlook, Excel, and PowerPoint.
6. Organising and prioritising routine and non-routine workloads, and contributing to developing and implementing new office procedures and systems.
7. Working with complex, accurate data, such as confidential letters and breach recordings.
8. Attending meetings, taking minutes, and assisting in organising conferences and away days.

At Dorset HealthCare, we’re on a mission to empower people to make the most of their lives through outstanding, joined-up healthcare services. We are a dynamic, forward-looking Trust, running hospitals and community services for nearly 800,000 people.

We do things differently — rated ‘outstanding’ by CQC in 2019, with high patient and staff satisfaction scores. Our diverse locations offer various opportunities to make a difference in our communities.

Our 7,000-strong workforce is central to our success. We believe in equal opportunities, celebrate diversity, and foster an inclusive environment where everyone can be authentic and excel.

Join us to build your career, challenge yourself, and help us improve every day through excellence, compassion, and expertise.

For further details or informal visits, contact:

• Name: Yasmin Falkner
• Job title: Admin Coordinator
• Email: yasmin.falkner1@nhs.net
• Telephone: 02380 272000