ROLE SUMMARY

Job Title: Admissions Advisor
Company: Kings InterHigh, part of the Inspired Education Group
Contract: Permanent
Working Hours: Full time – 37.5 hours
Location: Remote, UK Based
Salary: circa £25,000.00 per annum dependant on experience
Start date: As soon as possible
Additional Benefits: Life Assurance, Employee Assistance Programme, Healthcare Cashback, Pension

We are looking for highly skilled Admissions Advisors to join our dynamic admissions team. You will be a key point of contact for prospective families that are located all over the world - in the UK and across Europe, but also the Middle East and across South East Asia; guiding them through the admissions process with a personalised and professional approach.

This is not just an administrative role – it is a strategic and sales driven position requiring strong relationship building skills, a data driven mindset, and the ability to convert high-quality leads into enrolled students.

You will develop an in–depth understanding of the King’s InterHigh offer and will work closely with the Education Team.

KEY RESPONSIBILITIES

• Lead conversion and Relationship Management
• Help families make informed decisions about their child’s education.
• Conduct high quality consultation calls, listening carefully to prospective students’ needs and providing tailored recommendations.
• Follow up with prospective families through all channels, predominantly via the telephone and email.
• Overcome objections and address concerns to ensure families feel confident in their decision to enrol.
• Maintain accurate records of all interactions in the CRM system, ensuring every lead is properly tracked and followed up.
• Manage and prioritise leads effectively, ensuring high-potential families receive timely follow ups ensuring no opportunities are missed.
• Achieve and exceed personal and team targets for enrolments and conversion rates, actively contributing to the school’s growth.

• In depth knowledge of the School and Educational pathway
• Provide expert advice on our curriculum and understand how to convey the timetable options available clearly and concisely to prospective families.
• Offer guidance on transitioning between year groups, including key points of change.
• Understand and explain how online education differs from traditional schooling, including flexibility, personalised learning and teacher support.
• Provide accurate information about our extra-curricular activities, clubs and student engagement opportunities.
• Explain our SEN support options including how we accommodate students with different learning needs, available learning support and accessibility considerations.

THE IDEAL CANDIDATE WILL HAVE

• Experience in sales, admissions or customer service role, ideally within education, recruitment or a similar environment.
• Proven ability to convert enquiries to sales while maintaining a high standard of customer service.
• Excellent communication and persuasion skills, demonstrating confidence in addressing concerns and closing sales.
• Highly organised and able to multitask, managing multiple leads at different stages of the admissions journey.
• In depth knowledge of UK education system, including KS 2-5, A levels and IB desirable.
• Understanding of SEN provisions and how different learning needs can be accommodated in an online school setting – training provided.
• Awareness of key student transition points such as moving from primary to secondary, subject options at A level, and knowledge of extracurricular activities and student engagement opportunities, and how these contribute to a well-rounded education.
• Tech savvy, comfortable using CRM systems, email and online communication tools.
• Team player, willing to collaborate and share knowledge to improve overall team performance.
• Self-motivated and results driven.
• Desirable: Experience in an education admissions role; Knowledge of online learning and digital education trends; Familiarity with international student admissions processes.

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.