Overview

Are you enjoying defining, developing and providing operational support?

Do you want to join our Aftermarket Services Sales & Operations Planning/Execution team?

Be part of a successful team!

Baker Hughes is the leading energy technology company, delivering across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward, making it safer, cleaner and more efficient for people and the planet.

Join Brush Power Generation

This position requires an experienced S&OP/S&OE leader who can facilitate and drive results in a fast-paced and demanding growth environment, leveraging strong interpersonal and leadership skills.

This role will be challenged to build and implement a world-class Aftermarket Sales and Operations Planning process (from opportunity to service closure) across the enterprise to improve customer satisfaction, profitability, inventory turns, lead times and working capital. This will be supported by sound data, digital technology to support sound decision making and transparent communication. The core functions of the position include strategic and tactical decision-making related to balancing demand and supply; aligns volume and mix with capacity and capability; and integrates financial and operating plans within strategic objectives to deliver improved operating and financial results.

Role title: Aftermarket Services S&OP Leader

Responsibilities

• Managing the aggregation of the demand plan process across aftermarket product categories and producing a short term (S&OE) and a rolling 12-18 month (S&OP) estimate of unconstrained future demand in units.
• Conducting rough cut capacity and scenario planning to validate data and analytics for decision making.
• Supporting the development, monitoring and revision of production and sourcing plans, in the short and long term, to optimise manpower, equipment and financial resources while meeting customer needs.
• Preparing data and material for monthly S&OP/S&OE meetings to facilitate decisions around equipment, labour and other resources for short- and long-term planning horizons.
• Assisting in documenting assumptions in the demand and supply plan and validating past assumptions.
• Coordinating and facilitating monthly S&OP meetings to achieve demand plan consensus across strategic, product, sales and marketing activities, as well as supply plan balance and gaps.
• Coordinating and facilitating weekly S&OE meetings to achieve demand plan consensus across strategic, product, sales and marketing activities, as well as supply plan balance and gaps.
• Achieving customer service order fulfilment objectives of >95% OTD.
• Developing support metrics, tools and reporting to enable the services and procurement teams to achieve service level and inventory targets.
• Working closely with Sales and Product Development on planning/executing activation and ramp-up for new products/service offerings and managing other product-life-cycle phases (new product to end of life).
• Evaluating inventory reports to identify slow-moving and obsolete inventories and collaborating with the sales team to develop disposition plans or sales initiatives.
• Tracking performance metrics to identify opportunities and issues within S&OP/S&OE processes and cross-departmental reporting; providing insights and recommendations to improve results.
• Working closely with Sales, Tendering, Procurement and Services Operations to evaluate the demand/production plan against inventory, capacity and external factors and to create mitigation actions as needed.
• Identifying significant business risks and escalating to the appropriate leadership teams.
• Ensuring efficient communication across functional teams for trends, drivers, and takeaways in a clear and concise manner.
• Supporting the linkage between New Build and Aftermarket opportunities.

Fuel your passion

• Be degree qualified in either Business Administration, Engineering, or related discipline.
• Have strong planning experience in a manufacturing environment.
• Have knowledge of Business Operations.
• Have knowledge of Aftermarket Sales.
• Experience working in a fast-paced and dynamic environment with flexibility, self-motivation and initiative.
• Ability to meet tight deadlines while multitasking multiple projects.
• Ability to work independently and on your own initiative.
• Attention to detail.
• Fluent in English (spoken and written); additional languages are a plus.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• Available to travel as required.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. This role offers the following flexible working pattern:

• Hybrid role - 3 days in the office, 2 days working from home.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. To keep moving forward tomorrow, we push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects the value of their input. Join us and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team that will challenge and inspire you. Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.