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Job Description Summary

Job Description

JOB TITLE: AI Product Owner

SALARY: The salary banding for this role is £76,194 - £89,640

LOCATION: Leeds

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Are you passionate about the potential of AI to transform customer experiences? We’re looking for a strategic and technically minded Product Owner to lead the mobilisation of our AI feature teams within the Homes Platform.

This role is responsible for leading the mobilisation and strategic direction of AI feature teams within the Homes Platform. The Product Owner will identify and shape high-impact AI use cases across mortgage journeys, working closely with engineering teams to deliver innovative, responsible, and customer-centric AI solutions. You’ll bring a strong grasp of AI technologies and how they can be applied to solve real business problems.

What will I be doing?

• Own the vision, roadmap, and backlog for AI feature teams, ensuring alignment with Homes Platform strategy and customer needs.

• Identify and prioritise AI use cases across mortgage journeys, demonstrating domain knowledge and AI expertise.

• Translate complex business challenges into AI-enabled solutions, collaborating with engineering and data science teams to shape delivery.

• Recommend appropriate AI technologies (e.g. NLP, ML, predictive analytics) and approaches based on business value and feasibility.

• Ensure AI solutions are ethical, explainable, and aligned with regulatory and risk frameworks.

• Lead the development and delivery of AI products and services.

• Contribute to the organisation’s AI risk management processes and help shape responsible AI practices.

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you’ll need

• Proven experience as a Product Owner or similar role in a digital, data, or AI-focused environment.

• Strong understanding of AI concepts and technologies — able to engage confidently with engineers and data scientists.

• Demonstrated ability to identify and shape AI use cases in a business context, ideally within financial services or mortgage journeys.

• Excellent collaborator management and communication skills, with the ability to influence at all levels.

• Strategic problem solver with a delivery attitude — able to balance long-term vision with short-term priorities.

• Familiarity with agile methodologies and working in cross-functional teams.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.