AI Solution Architect

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About Tungsten Automation

Tungsten Automation (formerly Kofax) is a global leader in AI‑powered workflow automation solutions. We specialize in streamlining data‑intensive workflows, driving digital transformation, and delivering intelligent automation solutions for enterprises worldwide. Our TotalAgility platform is at the forefront of revolutionary intelligent document processing, workflow automation, and process orchestration.

About This Role

We are seeking a highly skilled and innovative AI Solutions Architect to design and implement cutting‑edge AI‑driven solutions using Tungsten Automation's platform. This role combines deep technical expertise in artificial intelligence, strategic consulting, and solution design to deliver transformative automation outcomes for enterprise clients.

What You'll Do

• Lead AI‑powered solution design and implement AI‑driven automation solutions on the TotalAgility platform.
• Apply experience with retrieval‑augmented generation (RAG), vector databases, and enterprise search for AI‑driven knowledge discovery.
• Optimize AI performance with structured prompts, fine‑tuning, and cost‑optimization strategies.
• Incorporate cloud architecture best practices for scalable, secure deployments.

Technical Expertise and Innovation

• Act as subject‑matter expert on the TotalAgility platform and stay updated with its features and roadmap.
• Maintain deep understanding of all primary Tungsten Automation solutions.
• Leverage AI and ML capabilities, including NLP, computer vision, and LLMs, to optimize document processing and decision workflows.
• Apply programming skills (Python, Java, .NET) for solution development and customization.
• Identify opportunities to integrate emerging technologies into client solutions.

Client Engagement and Consulting

• Partner with enterprise clients to conduct discovery sessions, assess business needs, and recommend tailored automation strategies.
• Deliver technical presentations, product demonstrations, and proof‑of‑concept engagements.
• Build trusted relationships with C‑level executives to drive adoption.
• Leverage experience with deploying, monitoring, and maintaining AI/LLM models in production.
• Provide thought leadership on AI‑driven automation trends and best practices.

Collaboration and Cross‑Functional Leadership

• Collaborate closely with Product Management and Strategy teams to align client needs with the TotalAgility platform's roadmap and strategic direction.
• Provide feedback to Product Management on emerging trends, client requirements, and opportunities for innovation.
• Work with Professional Services and Sales teams to ensure seamless solution delivery and client satisfaction.
• Mentor and support junior team members, fostering a culture of innovation and technical excellence.

Strategic Engagements

• Serve as primary point of contact for high‑value clients and partners, building trusted relationships and driving long‑term partnerships.
• Lead strategic initiatives to expand the adoption of Tungsten Automation's solutions across client organizations.
• Identify opportunities for innovation and continuous improvement in client workflows.

Security & Compliance

• Maintain strong grasp of enterprise security practices (IAM, data encryption, SOC2, GDPR, HIPAA) when integrating AI into regulated industries.

What You Bring

Educational Foundation

• Bachelor's degree in Computer Science, Information Systems, or a related technical field required.
• Advanced degree preferred.
• Relevant AI/ML certifications are a plus.

Professional Experience

• 10+ years proven experience in solution architecture, AI‑driven automation, or a related field, with a focus on enterprise‑scale implementations.
• Deep AI expertise with technical understanding of AI/GAI technologies, including LLMs, machine learning, NLP, and computer vision, and their application in business automation.
• Platform knowledge with strong technical knowledge of the TotalAgility platform or similar intelligent automation platforms.
• Integration experience with expertise in using APIs, RESTful web services, and Tungsten Automation's SDK to integrate and customize solutions.
• Cloud deployment experience with cloud architecture and deployments, including designing scalable and secure cloud‑based solutions.

Core Competencies

Technical Skills

• Proficiency in relevant programming languages (Python, Java, .NET) to support solution development.
• Experience with cloud architecture and deployments.
• Understanding of enterprise security practices and compliance frameworks.
• Knowledge of AI/ML model deployment and production management.

Communication & Leadership

• Exceptional communication and presentation skills, with the ability to engage both technical and non‑technical audiences.
• Strategic mindset with a passion for driving digital transformation and delivering measurable business outcomes.
• Proven ability to build relationships with C‑level executives and senior stakeholders.
• Experience mentoring and developing technical talent.

Why Join Tungsten Automation?

• Be part of a global leader in AI‑powered workflow automation, recognized for setting industry standards in intelligent automation and process orchestration.
• Work on cutting‑edge solutions that transform business processes for enterprise clients.
• Collaborate with a team of innovative professionals dedicated to driving customer success and digital transformation.

Travel Requirements

Up to 50% travel required to support client engagements and solution delivery.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Software Development

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