💼 Job Title: Application Support Specialist📍 Location: Hemel Hempstead, UK About the Role:Are you passionate about technology and love helping people solve problems? We're looking for a tech-savvy problem solver to join our growing team! You'll support customers across a range of business software modules including Accounting, Stock, CRM, E-Commerce, Business Intelligence, and Supply Chain Management. If you enjoy troubleshooting, working with customers, and making a real impact, this could be the perfect role for you. 🛠 Key Responsibilities

Respond to customer queries and troubleshoot system issues 💻 Document issues and work towards optimal solutions 📝 Translate business requirements into technical information 🔍 Collaborate with your team to deliver excellent customer service 🤝 Help improve processes, workflows, and customer satisfaction 🌟

✨ Skills & Abilities

Strong analytical and problem-solving skills 🧠 Friendly, empathetic, and professional communication style 😊 Ability to work independently or as part of a team 👥 Thrive under pressure and manage customer expectations effectively ⏱

🎓 Preferred Qualifications

Experience with Accounting, ERP, or Business Management Software OR Degree in Computer Science, Accounting, Business, or related field OR Good understanding of financial reporting and management processes 📊

💡 Desirable Skills (training provided if required)

SQL databases, scripting, and administration 🗄 FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, Excel, CSV files 🔧 ERP integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, BI experience 📦

🎁 Benefits & Culture

Private healthcare and wellness support 🏥 Flexible working arrangements for work-life balance ⏰ Pension contribution 💷 Exercise reimbursement (gym or club memberships) 🏋️♂️ 25 days annual leave + UK Bank Holidays 🌴 Fun social events including BBQs, charity hikes, and more 🎉

Why Join Us You’ll be part of a collaborative team where your ideas matter, your skills are valued, and you’ll have plenty of opportunities to grow. If you love technology, enjoy helping people, and thrive in a fast‑paced environment, this is your chance to shine! 🌟 #J-18808-Ljbffr