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Everywhen Emerging Careers Apprenticeship Programme

If you are an enthusiastic, motivated individual searching for a role that offers genuine potential for both personal and professional development, come and be part of our story and help us shape our future.

Purpose Of The Role, May Include

Provide support to assigned Account Executive/portfolio in the day to day running of the client portfolio, including setting up all appropriate actions for renewal. Act as the first point of contact for all client/insurer queries/issues as they arise. Maintain relationships with existing clients and build relationships with new ones.

Key Responsibilities, May Include

Portfolio Support

• Ensure the smooth running of assigned portfolio
• Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
• Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
  
  

• Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
• Be the first point of contact for day-to-day enquiries from internal and external stakeholders
  
  

• Support the creation of presentations for both new and existing clients
• Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
• Periodically attend client meetings with internal stakeholders as required
  
  

• Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
• Provide a proactive professional service for both internal and external stakeholders
• Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
  
  

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Insurance

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