What you'll be getting up to

• To be the first point of contact for the building's tenants and clients, ensuring all enquiries are handled and dealt with in the appropriate manner whilst always maintaining high service levels.
• To work from the reception desk supporting the Building Coordinators with reception and administrative tasks during busy periods.
• Support the Business Centre Manager with new business enquiries, responding to initial enquiries, obtaining suitability feedback and storing evidence on file, arranging rental invoices and managing any rent arrears.
• To support the Business Centre Manager reporting on and chasing aged debt accounts.

Who we're looking for

• Experience of operating in a multi-tenanted commercial building
• Experience of client management and dealing with complex issues
• Experience of managing a team
• Ability to manage a varied workload and undertake prioritisation to meet deadlines

• 25 days annual leave plus bank holidays (and Christmas shutdown)
• Hybrid/agile working from day one
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Volunteering days
• Free parking
• Car Allowance

Many of our colleagues work flexibly for us. We're always open to conversations around different working arrangements. If you're interested in part-time, compressed hours, or any other working arrangement, please get in touch with us through the Contact Us form on our careers website.