Be Yourself – Be an Inspiration to Your Team – Be Leonardo

We have a great opportunity for an Assistant Cluster Human Resources Manager to join us in the North West and Northern Ireland area at Leonardo Hotels. Reporting to the Cluster HR Manager, and assisting in managing a small HR team, you would provide quality HR leadership, support, coaching, and guidance for your cluster, and support the Group HR team in all areas of delivering the HR strategy.

You’ll be primarily based in either Manchester, Liverpool, Chester, or Belfast and able to travel to other properties within your cluster where necessary. Due to the operational nature of our business, presence is important in our hotels and offices; however, we are open to discussing flexible working options including working from home one day a week where required.

Here Are Some Of The Role’s Key Responsibilities

1. Recruitment and Selection: Getting the right people is key to our success. You will coach hiring managers on recruitment activities, develop succession plans, and manage the Labour Turnover Strategy for the cluster.
2. Compliance: Ensure the implementation of people-related policies and procedures, best practices, and current legislation. Take ownership of procedures ensuring all managers are compliant, including right-to-work documentation and working time procedures.
3. Learning and Development: Monitor and communicate all training within teams, ensure personal development plans are in place, identify local training needs, and oversee the group induction process.
4. Payroll: Support the processing of weekly/monthly payroll, assist with payroll budgeting and bonus plans, and act as an escalation point for payroll queries.
5. Employee Relations: Provide leadership in employment law, coach managers on investigations, and advise on people management. Prioritize employee wellbeing and support quality conversations and appropriate signposting.
6. Engagement: Support the development and delivery of HR strategies, drive engagement activities, and utilize tools like the “LEAPP” app and “Leo Points” recognition platform.

Our Ideal Assistant Cluster HR Manager Will Have

1. Experience in a single-site or cluster HR role.
2. Background in hotels or service sector preferred.
3. Up-to-date UK employment law knowledge and experience advising on disciplinary/grievance matters.
4. CIPD qualification or working towards it.
5. Strong organizational and communication skills, ability to influence and build relationships.
6. Ability to multitask and make decisions in a fast-paced environment.
7. Proficiency with computer systems, including payroll and employee apps.
8. Coaching and development skills for management teams.
9. Knowledge of payroll processes is desirable.

Why Join Us?

We support our colleagues as well as our guests. Join our vibrant team for top-notch L&D programs, training, and clear career progression. Enjoy benefits like discounts, recognition schemes, free meals, pension, life assurance, wellbeing support, and ongoing training.

About The Midland Hotel

The Midland in Manchester is a luxury hotel with a rich history, featuring 312 rooms, award-winning restaurants, a spa, and conference facilities. It’s an iconic destination for guests and a great place to work.

About Leonardo Hotels

Part of the Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, including over 50 in the UK & Ireland. We value personality, positive attitude, and a genuine approach, offering a friendly, fun, and respectful working environment with great benefits.