Overview

Maison Margaux, a fast-growing luxury British homeware brand, offering the rental of beautiful linens, tableware, cutlery, and glassware for a diverse range of weddings and events, accommodating gatherings from 20 people up to 750.

Role Overview

As the Events Rentals Assistant Manager, you will play a key supporting role within the Rentals team, working closely with the Rentals Manager to ensure the smooth and efficient delivery of all rental events. This position involves a blend of administrative coordination, operational support, and client-facing responsibilities.

You will be instrumental in helping maintain day-to-day workflow, coordinating bookings and logistics, and serving as a key point of contact for clients to uphold our high service standards. Your contributions will help ensure each event runs seamlessly from planning through to execution.

Key Responsibilities

• Assist the Rentals Manager in managing daily operations, rental enquiries and stock management
• Liaise with clients from initial inquiry through to post-event follow-up, ensuring clear communication and a high standard of customer service
• Manage, develop, and support the training of rental team members
• Grow revenue from existing clients by maintaining strong, professional relationships and proactively identifying opportunities for repeat bookings
• Bring a creative eye to the curation of tablescape designs, that align with client visions and elevate the overall event aesthetic
• Assist with the preparation of client proposals, invoicing, and general administrative tasks
• Anticipate potential issues and respond proactively to last-minute changes or challenges

Requirements

• Previous experience and passion in Events
• Strong leadership with the ability to motivate and engage teams
• Excellent interpersonal and communication skills with a client-focused approach
• Highly organised, with excellent attention to detail and the ability to prioritise effectively
• Proactive and resourceful, with a hands-on approach to problem-solving
• Proficient in administrative tasks such as Excel and Outlook
• Team player with a strong work ethic

What We Offer

• Hybrid Working (1 or 2 days from home)
• The opportunity to be a part of an exciting and rapidly growing brand
• Career progression opportunities for the right candidate who is driven and keen to grow in this field
• 20 days annual leave; Holiday entitlement increases with years of service up to 30 days
• Fun working environment; social and charitable activities throughout the year

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Events Services