Role Overview

To assist and support the Merchandising team, working closely with your Merchandiser as well as the Buying department to deliver a commercially strong range across all channels. Working within a small team you will be expected to juggle a fast paced and changing workload and be able to multi-task, supporting your Merchandiser across trading and reporting. You will also be integral to the training of the team’s Merchandising Admin Assistant.

What We Expect From You

You will be responsible for:

Planning

• Work with the merchandising team to ensure effective planning of stock flow, commitment, intake and distribution.
• Assist in departmental seasonal sales planning and re-forecasting, utilising lessons learnt
• Support the merchandising team in reviewing existing store layouts to help plan the best use of space in stores
• Support the merchandising team to plan and manage stock distributions to stores

Analysis

• Analyse historic sales patterns and trends.
• Produce weekly trading packs, measuring trade against department and business KPIs
• Manage markdown and promotional planning for product areas – striving to minimise markdown and drive profitability
• Provide information for key trading meetings including departmental sign off reviews.
• Provide regular analysis on stock levels, sales performance and purchasing, and communicating findings clearly and appropriately
• Assist in management of the dept WSSI and other key trading documents

Trading / Operations

• Continually identify trading risks/ opportunities to maintain flexibility and optimise performance.
• Responding to store queries promptly and professionally, taking note of wider issues and taking actions as necessary
• Oversee management of prices for both current season and markdown periods, managing MAAs through price changes as required
• Overseeing hierarchies and other key line information, ensuring merchandising style information is being kept up to date across systems
• Liaising with the warehouse / key business partners to help manage stock levels and capacity
• Liaising with shipping, buying and technical team to confirm shipping and handover dates
• Track and monitor intake vs plan, highlighting risks and escalating where necessary

Other

• Fully supporting the Merchandiser in the day-to-day aspect of their role
• Attend store visits, providing useful information and recommendations, and feedback with actions required.
• Deputise for Merchandiser where appropriate, attending and presenting in trading meetings where relevant
• Work independently using commercial knowledge and past experience to make decisions

Competencies We Look For

• Brand Ambassador.
• Act with honesty and integrity.
• Work as part of a team.
• Communication champion.
• Take ownership and be proactive
• Problem Solver & Decision Maker.

Skills We Require For The Role

• Proven experience working as an Assistant Merchandiser or Merchandising Administrative Assistant
• Proven numerate and analytical skills plus excellent verbal and written English
• Proficient in Microsoft Excel, with experience of working with Merchandising systems including WSSI
• Be an efficient and reliable team member who can be responsible for their own workload
• Build positive relationships within your own team and between other functions, and be able to influence others
• An ability to multitask and effectively prioritise workload

Culture and What We Stand For

• Be a brand ambassador, safeguarding our values and ethos.
• Demonstrate honesty and respect in every interaction.
• Foster collaboration and open, active listening
• Take ownership of all aspects of the role.
• Be an effective problem solver.

Perks And Benefits

• Hybrid working - up to 3 days in our JoJo House (our JoJo House is located in Battersea, 5 min walking distance from Battersea Power Station and 2 min from Battersea Park Station)
• Flexible start and finish time - office core hours are between 10:00 and 16:30
• Extra day of annual leave for each year you’re with us, up to 38 days.
• Is it your birthday? Take it off and celebrate!
• Want to increase your holiday allowance? Holiday buying scheme.
• Let’s celebrate JoJo doing well – non-contractual bonus scheme.
• Helping plan for the future - enhanced pension scheme.
• Get on the move - cycle to work scheme.
• Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.
• Saving scheme with Smart Money Cymru – You do not need to live in Wales!
• Enhanced family leave.
• Flexible work options.
• Enjoy fabulous social events.
• Saying thank you – employee recognition programme.
• Give back with volunteer days to support our communities.
• Prioritise your well-being with our Health and Wellbeing hub.
• Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.
• We love our products! Get 40% off JoJo branded lines.
• Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.
• Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo?

We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From over 50 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.

As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.

We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.