Assistant or Senior Assistant - Engagement and Partnerships

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Reports to: Senior Director, Engagement and Partnerships

Remote – United Kingdom or GMT Time Zone

About Textile Exchange

Textile Exchange is a global non-profit driving beneficial impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain.

By 2030, its goal is to guide the industry in achieving a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity.

At Textile Exchange, materials matter. To learn more, visit TextileExchange.org.

Position Summary

The Assistant or Senior Assistant plays a critical role in ensuring the effectiveness and efficiency of the Engagement and Partnerships leadership team. Serving as the right hand to the Senior Director, and supporting other Directors in the division, you will act as a trusted partner who anticipates needs, streamlines operations, and enables leaders to focus on high-impact priorities. This role goes beyond traditional administrative support. You will manage complex schedules, coordinate global communications, oversee logistics, and ensure leaders are always prepared and informed. You will also serve as a key connector within the organization, building relationships across teams and acting as a liaison between leadership, staff, and external partners. Success in this role requires exceptional organizational skills, discretion, and the ability to balance multiple priorities across time zones. The ideal candidate is highly proactive, resourceful, and able to operate with a high degree of autonomy in a fast-paced, remote, global environment.

Primary Duties And Responsibilities

• Provide seamless, proactive support to the Senior Director.
• Inbox management and correspondence: sorting incoming emails by filing, prioritizing, and responding where appropriate whilst ensuring strict confidentiality.
• Diary management: prioritizing and rescheduling as necessary.
• Management of all travel arrangements: including transport, accommodation, itineraries, and visas when required.
• Expense management: reconcile monthly corporate card charges and reimbursements as required.
• Proactively ensure adequate meeting preparation, including relevant documents and briefings.
• Record and disseminate notes and follow-up actions when required.
• Utilize internal systems (Salesforce, ClickUp, etc.) and ensure they are being updated accordingly on behalf of the Senior Director and their platforms.
• Maintain a working knowledge of priorities and follow up on key deadlines, deliverables, and action items until completed.
• Support with presentation creation, formatting, proofreading, help with building reports and information in a digestible and presentable format.
• Draft communications on behalf of the Senior Director for both internal and external use.
• Know ‘who’ across the organization can provide you with critical information, and support as needed.
• Maintain a working understanding of the external stakeholder community, applying sound judgment to prioritize requests and responses based on stakeholder importance and organizational priorities.
• Build strong working relationships across all levels of the organization and with external stakeholders.
• Collaborate with other Assistants and the Chief of Staff to coordinate meetings and events.
• Partner with Communications and Events teams on media requests, conference planning, and industry engagements.
• Provide reminders of upcoming activities and ensure leaders are fully prepared.
• Contribute to special projects and research as needed.
• Work autonomously in a complex, global organizational environment.
• Perform other duties as assigned by the Senior Director.

Secondary Duties and Responsibilities

• Provide administrative support to other Directors in the division as appropriate.

Minimum Qualifications

• 5+ years of experience as an Assistant, ideally supporting C-Suite or senior executives.
• Experience working in a remote, global organization with scheduling across multiple time zones.
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams) and ability to learn new tools quickly.
• Proven ability to handle sensitive information with discretion and confidentiality.
• Highly proactive, motivated, independent, and capable of managing competing priorities.
• Calm under pressure, with strong organizational and problem-solving skills.
• Excellent written and verbal communication skills in English, with meticulous attention to detail.
• Strong interpersonal skills and ability to build rapport at all levels.
• Willingness to travel domestically and internationally as required.
• Flexibility to work across time zones when necessary (without extended or excessive hours).

Preferred Qualifications

• Experience with Salesforce, or similar systems is preferred.

Employment Package

Schedule: 40 hours per week

Required Travel: Less than 5% of time

Salary Range: $60,000 to $95,000 USD - DOE

Company Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industries: Non-profit Organizations