Overview

Pinnacle Group are looking for a proactive and detail-oriented Assistant Property Manager to support day-to-day operations of a high-end residential development. You will manage and supervise estate-based personnel, ensure the site is safe and well maintained, service charges are collected and leaseholder enquiries are responded to in a timely manner. This is a remote role with required travel across Lambeth, Bcton, Bermondsey and Sydenham.

Responsibilities

• Daily monitoring of Fixfo and contractor management, instruct contractors for repair & PPM works, and verify contractor works are completed to specification alongside the Property Manager.


• Register/process insurance claims with insurer/broker (if demised ensure claimant is providing insurance details).


• Obtain quotes to make good and obtain insurer approval to proceed with works.


• Provide reports/updates to stakeholders as required.


• Weekly uploads to ARK, site updates and useful resident information.


• Daily monitoring and responding to inquiries in the site mailboxes (phone, face-to-face, ARK messages), highlighting anything high level to the Property Manager.


• Assist the Property Manager with service charge activities, creating and agreeing annual service charge budgets with the client and issuing to leaseholders.


• Block management activities including quarterly site inspections, resident engagement activities and assisting with health and safety audits.


• Assist in arranging all service and maintenance visits and discharge any resulting actions.

Qualifications

• Good communication (written and oral) and inter-personal skills.


• Results oriented.


• Attention to detail.


• Property/block management experience.


• Ability to travel to other locations as needed.


• Office 365 especially MS Word, Excel and PowerPoint.


• Health and Safety legislation (Desirable).


• Assistant management qualification (e.g. ATPI Desirable).

Our offer

We welcome applications from all backgrounds and are committed to an inclusive culture. We offer a wide range of benefits, including maternity/paternity packages, flexible working arrangements, life assurance, enhanced pension, additional annual leave, private medical insurance, cycle to work, employee assistance programme, retail discounts, childcare assistance, season ticket loans, sick pay schemes, and personal development plans.

Additional information

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Sales and Management