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Assistant Travel Branch Manager, chelmsford

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

8

Posted:

15.08.2025

Expiry Date:

29.09.2025

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Job Description:

Assistant Travel Branch Manager

Location: Braintree & Chelmsford (flexible between branches)
Salary: £26,500 per annum
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Help lead two thriving travel branches at the heart of a values-driven business!

Are you a passionate travel professional with a flair for leadership and sales We're looking for an experienced Assistant Travel Branch Manager to support the day-to-day operations of our Braintree and Chelmsford branches.

This role offers the chance to coach and inspire a dedicated team of travel consultants while helping customers plan unforgettable holidays from UK breaks to worldwide escapes and luxury cruises.

You'll play a key part in delivering exceptional customer service, supporting staff development, and driving profitability across both branches.

What You'll Be Doing:

Assist the Travel Manager in overseeing both branch operations and achieving commercial targets
Lead by example in delivering exceptional customer service and expert holiday advice
Support with staff coaching, training, and development
Contribute to daily and weekly performance reporting
Assist with the sale and handling of foreign currency
Confidently create and book complex travel itineraries, tailoring each trip to customer needs
Maintain high branch standards in line with company policies and procedures

What You'll Bring:

Minimum 2 years' experience as a Travel Consultant
Passion for global destinations and the travel industry
Excellent communication and interpersonal skills
Strong customer service and sales ability
Accuracy, numeracy, and IT proficiency

Desirable (but not essential):

Experience in a similar Assistant Manager role
Familiarity with the Tarsc CRM system
Bureau de Change experience
A recognised travel qualification

Why Join Chelmsford Star Co-operative Society

As a co-operative, we do things differently. We're owned by our members, guided by ethical values, and reinvest in our communities. When you join our team, you become part of a business that puts people first from our colleagues to our customers.

Benefits Include:

Uncapped commission on bookings
Additional commission based on overall branch performance
Holidays at cost price through our agency
Weekly pay
Staff discounts: 10% in Co-op Food & Up to 20% in Quadrant Department Stores
Up to 20% in Quadrant Department Stores
Long Service Awards
Death in Service cover
Self-contributory pension & health plans
Access to educational trips with tour operators

Apply Now

If you're ready to step into a leadership role and share your love of travel with customers and colleagues alike, we'd love to hear from you. Help us create memorable journeys and enjoy one of your own with a rewarding career in travel.