Associate Product Manager - Operator Experience (Viator)

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Overview

Viator is seeking an Associate Product Manager (APM) to join our growing product team. This entry-level role is designed for individuals with strong curiosity, analytical ability and a passion for delivering customer value through technology. You’ll work closely with an experienced PM mentor and cross-functional partners to ship real product features and develop core skills in a hands-on environment. This role sits within our B2B Pillar, and will be working on products that Operators interact with on a daily basis, such as joining Viator, listing new and managing existing products.

This role will focus on contributing to initiatives aligned to company priorities under the guidance of a Senior/Principal Product mentor. You’ll use data and customer insights to inform your decisions, write detailed product specifications and collaborate with Engineering and Design to bring ideas to life. This is a great opportunity to grow as a product thinker, communicator, and collaborator while playing a role in helping millions of travelers discover unforgettable experiences.

Responsibilities

  • Collaborate with your PM mentor and cross-functional partners to deliver features that support near-term goals and align with Viator’s strategic direction
  • Develop a strong understanding of traveler and operator needs, regularly incorporating user feedback and research into your work
  • Write clear, detailed product specifications, including goals, success metrics, edge cases, and open questions
  • Contribute to the planning and prioritization of your team’s backlog, helping break down features into milestones that deliver incremental value
  • Use both quantitative data and qualitative feedback to guide decisions, identify opportunities, and iterate on features
  • Participate in product reviews, roadmap discussions, and release planning with a clear, user-focused point of view
  • Communicate clearly with stakeholders across Engineering, Design, Product Analytics, and Operations, ensuring expectations are aligned and work is visible
  • Proactively engage with your pod and peers, fostering collaboration and contributing ideas that improve both team dynamics and product outcomes

Must-Haves

  • 1–3 years of professional experience (internships or full-time)
  • Experience working within or alongside a Product function that solves real user problems
  • Strong written and verbal communication skills, with the ability to clearly articulate ideas, decisions, and tradeoffs
  • Ability to work collaboratively in cross-functional teams and contribute to shared goals
  • Proactive approach to problem-solving, including breaking down tasks and seeking input from stakeholders
  • Comfort working with data to inform decisions and evaluate success
  • Curiosity, initiative and a growth mindset
  • Exposure to or strong interest in AI technologies and their application in product development
  • Bachelor’s degree or equivalent experience in a technical, business, design, or related field

Nice-to-Haves

  • Exposure to product development tools (e.g., Jira, Figma, Confluence, analytics platforms)
  • Experience participating in user research, surveys, or usability testing
  • Familiarity with the travel or marketplace space
  • Basic understanding of AI/ML capabilities or trends in user-facing products

Perks of Working at Viator

  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. We match qualifying charitable donations annually.
  • Tuition assistance. Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself for travel, wellness, or related needs.
  • Travel perks. Discounts and more to support employee development through travel.
  • Employee assistance program. Resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.

Our Values

  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another—and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences to collectively revolutionize travel.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.

Job Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Product Management and Marketing
  • Industries: Software Development, Technology, Information and Internet, and Travel Arrangements
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Location:
London, England, United Kingdom
Salary:
£100,000 - £125,000
Job Type:
FullTime
Category:
Management & Operations

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