At AQA, we’re committed to advancing education and we’re committed to our people.

Associate Recruitment Administrator

Permanent

Hybrid working

Guildford: £22,932 - £25,323

Manchester: £22,932 - £24,367

Are you organised, detail-focused, and ready to thrive in a high-volume environment?

Join our Associate Recruitment team, where you'll help deliver a seamless experience for thousands of teacher applicants each year. This team plays a key role in maintaining high standards of customer care while adapting to changing demand.

In this role, you’ll process applications, respond to enquiries, and maintain accurate records using Microsoft Dynamics, Excel, and Power BI. Working with colleagues across departments, you’ll assess candidate suitability, support recruitment campaigns, and contribute to activities like assessment centres—sharing feedback to help improve recruitment processes.

This fast-paced, high-volume role requires attention to detail, self-motivation, and a proactive mindset. You’ll need strong Excel skills, confidence working with data, and the ability to manage repetitive tasks with consistency—taking ownership of your work and actively developing your skills within a supportive team.

What’s in it for me?

• Gain hands-on experience with widely used tools like Microsoft Dynamics and Power BI, developing your skills in data-driven decision-making and recruitment best practices. This is a great opportunity to build a strong foundation for your career in recruitment, operations or HR.
• You will have access from day one to an incredible pension scheme with employee and employer contributions jointly totalling, up to 18.5%
• 25 days annual leave, rising a day per year for your first five years with Bank Holidays and additional closure days at Christmas.
• You will also benefit from Private Medical Insurance and a Health Care Cash Reward Plan, paid volunteering days, newly refurbished office spaces as well as a gym, a games room and a yoga studio at our Manchester office and access to discounted eateries at our Guildford office.

What do I need to be successful?

• Previous experience in a customer-facing role delivering high-quality service.
• Attention to detail and data-driven decision-making skills.
• Strong communication and teamwork abilities, whilst showing flexibility and ability to exercise own judgement for priority setting
• A proactive approach to managing tasks and setting priorities.
• Proficiency in Microsoft Office, particularly Excel, Outlook and Word.
• Ability to provide constructive feedback and contribute to process improvements based on candidate and team input.
• Be results focused: make pragmatic decisions and be comfortable switching between tasks as needed.

Job Summary

The Associate Recruitment Administrator works alongside the Associate Recruitment Advisor to screen and process all new associate applications. They deliver excellent customer service to all applicants and act as a point of contact to business stakeholders in relation to new application processing.

Key Responsibilities

• Daily processing of new applications, references and emails in line with SLA’s.
• First-line support for candidate and business stakeholder telephone and email enquiries.
• Collaborate with Recruitment Advisor to co-ordinate chasing of outstanding references and unblocking “stuck” applications, as well as engaging pooled candidates and ensuring retention rules are followed for unsuccessful applicants.
• Provide feedback to Associate Recruitment team and Business on the voice of the candidate; facilitating tweaks to messages, adverts and email templates accordingly.
• Produce statistics on campaign conversion rates, applicant volumes and conversion ratios and maintain a suite of reports to assist with the planning and evaluation of recruitment activity.
• Set up, maintain and update records and management information electronically, where possible, using the appropriate systems (Dynamics, Power BI).

Our Commitment to Diversity and Inclusion

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and empowered to thrive.

How to Apply

Upload your most recent CV with a cover letter showing how your skills and experience match what we need.