Overview

Join to apply for the Auto Account Manager (North East) role at Zopa Bank.

Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com.

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa.

Responsibilities

• Serve as the main point of contact for assigned partner accounts
• Build trusted, consultative relationships with key accounts and stakeholders
• Grow the Zopa Auto Finance programme by developing new accounts within your network
• Ensure timely and effective delivery of solutions aligned with partner goals
• Communicate progress of monthly/quarterly initiatives with stakeholders
• Lead regular business reviews with partners to evaluate performance and opportunities
• Monitor key account metrics such as volume, credit quality, and pricing
• Maintain accurate records and insights in Salesforce
• Collaborate across the sales team to identify growth opportunities
• Address partner needs and manage escalations professionally
• Help shape the Auto Ops team by contributing industry knowledge
• Host webinars and training workshops for partners
• Ensure compliance with internal processes, audits, and controls
• Work closely with the Commercial Team to support the Auto Partner Success strategy

About You / Qualifications

• You bring a strong network of dealers from your experience in the auto finance industry
• You have experience in account management and understand auto trade language and processes
• You’re an empathetic and confident communicator, committed to delivering seamless service
• You’re skilled in stakeholder management and comfortable working with people at all levels
• You hold a full UK Driving Licence (with fewer than 6 points)

Please note this role will be based "remotely" but will require regular travel to clients around the North East.

Working model and location

We value flexible ways of working. This hybrid role requires you to come to our London office 2-3 days a week. You’ll also have the option of working from abroad for up to 120 days a year. We’ll provide support to thrive in your work and home life from day one.

Subject to having the right to work in the country of choice.

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum, and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Seniority level

Not Applicable

Employment type

Full-time

Job function

• Sales and Business Development

Industries

• Financial Services, IT Services and IT Consulting, and Banking

We’re on the move. Toward the end of 2025 Zopa will relocate to a brand-new headquarters at 20 Water Street in Canary Wharf to support our growth.