Backend Software Developer, Customer Relationship Management

bet365 Manchester, England, United Kingdom

Backend Software Developer, Customer Relationship Management

bet365 Manchester, England, United Kingdom

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Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels.

CRM operates as a backend team who are in the process of expanding the product offering to the Business whilst also preparing to re-architect parts of the solution into Golang. The core skills within the team are .Net, Golang, SQL and GCP.

You will play a vital role in supporting the platform and its users, performing root cause analysis, troubleshooting and monitoring the engineering teams’ array of infrastructure.

You will have a strong foundation in software delivery and keen technical acumen, along with a genuine passion for software development. You will be an essential part of our team’s success. Your eagerness to learn and explore new skills will enhance your capabilities and contribute to the team's growth.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Preferred Skills, Qualifications and Experience

• Commercial experience within Cloud based development.
• Experience in SQL, .Net or Golang, although expertise in similar or alternative technologies are welcome.
• Ability to clearly communicate technical matters to stakeholders across different areas of the Business.
• Experience with software development methodologies and best practices.
• Understanding of the development of automation and developer tooling such as Continuous Build and CI systems.
• Bachelor’s degree in Computer Science or a relevant discipline, or relevant professional experience.

Main Responsibilities

• Supporting the testing team during testing phases of projects.
• Developing highly efficient, robust and quality code for scalable enterprise level solutions.
• Maintaining clean coding practices.
• Identifying technical areas of improvement.
• Supporting Software Product Owners.
• Contributing to solution proposals.
• Creating work effort estimates as required.
• Maintaining and enhancing the existing code base.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Gambling Facilities and Casinos

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