Overview

An opportunity has arisen to recruit an Operations Manager to join our team at Barnet Federation. Working closely with the current management team and Federation board members you will be expected to contribute to the strategic direction for the service and direct the work of clinical teams, management and staff, to achieve service KPIs and standards are met and to drive quality improvements for patients, maintaining the highest quality services at all times. To drive the culture and change necessary to ensure employee resources are maximised and flexed to deliver strong value for money and strong focus on patient outcomes. You will be responsible for the operational management and leadership of a designated service portfolio and associated budget which currently includes Extended Access Services, Anti-Coagulation Services, SMI Health Checks, Spirometry and Smoking Cessation Services. The role is currently remote but possibility of establishment of an office in Barnet. Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas,

• Initiates and leads service redesign and delivers changes to services which maximise patient outcomes and improves operational effectiveness.
• Manages the budget for their service portfolio; achievement of all performance/cultural targets; delivery of the service portfolios annual business plan; maintains compliance with all federation governance including but not limited to policies, procedures and regulatory standards.
• Preparation and presentation of reports for Key Committees and Federation Board which demonstrate compliance, achievement against performance targets, and effective risk management.
• Key member of the operations management team; contributes to the development and delivery of Federation strategy, business and service plans and objectives.
• Build and maintain effective working relationships with key internal and external stakeholders such as Practice Managers, GPs, Nurses and Pharmacists, (including patients/carers), and strategic partners such as the Local Authority, North Central London ICB, and local community and acute providers.
• Leads and manages a senior management/clinical team and manages staffing levels within agreed budgets and ensure all vacancies are recruited too promptly.
• Deputises for the General Manager and Medical Director as and when required.

Barnet Federated GPs is a rapidly growing GP Federation whose shareholders include all 48 practices in Barnet, covering over 425,000 patients. Within this, we are divided into 8 Primary Care Networks (PCNs), each with its own leadership structure. Barnet Federated GPs is made up of a small, office-based team along with some clinical and non-clinical staff whom we employ on behalf of the PCNs. We currently have an enthusiastic and very supportive Board of Directors leading Barnet Federated GPs who are focused on supporting and sustaining Primary Care in the London Borough of Barnet.