The Goodstuff Business Directoris responsible for leading a team and driving excellence in strategy, planning and client management.

They create the optimum conditions to achieve shared business, team and client goals and objectives through effective leadership. They are experts in invention led planning and drive towards our agency mission. They enjoy pitching and lead new business opportunities where appropriate. They live the Goodstuff values and contribute towards ensuring we have happy people, happy clients and happy profitability.

Reporting to Managing Partner.

Responsibilities include:

• Management & leadership
• Set the tone and pace for the team through effective, flexible situational leadership
• Skilfully delegate and focus efforts on areas that will deliver most business impact
• Motivate and galvanise a team towards shared objectives
• Facilitate effective and productive team meetings, appraisals and 1:1s
• Champion ‘Frequent Fearless Feedback’, creating opportunities for two-way feedback to be given
• Set direct reports smart and motivating objectives to support development and progression
• Manage resource needs and take lead role in recruitment.

Craft:

• Inspire our agency mission by focusing the team on opportunities to create high profile, award worthy work
• Direct strategic responses to brief, ensuring clarity of roles and responsibilities through the planning process
• Focus team on invention and getting to good ideas
• Lead pitches and new business opportunities
• Have oversight of the flow of briefs, deliverables and overall output of team
• Set clear goals linked to broader business objectives as part of the team and client strategy
• Lead new business opportunities, managing the team, pitch process and deliverables
• Play an inclusive and integrated role within the client department.

Clients:

• Build strong, influential senior client relationships
• Set the benchmark and coach Goodstuff’s gold-standard client servicing principles
• Deliver the client roadmap by managing and reacting to challenge and change
• Facilitate focused and productive client meetings with clear outcomes
• Provide expertise and objective strategic advice
• Make informed decisions when resolving client issues
• Develop proactive ideas and initiatives
• Manage client contracts, scope of work and PRF frameworks ensuring all contractual commitments are being delivered against.

Culture:

• Lead from the front, role modelling Goodstuff values.
• Inspire a culture of continuous learning and development to support growth and progression.
• Seek inventive solutions to problems with a focus on doing the right thing.
• Discover and develop a personal ‘And Some’.

Commercial:

• Deliver happy, sustainable profitability across a portfolio of clients.
• Manage client contracts, scope of work and PRF frameworks ensuring all contractual commitments are being delivered against.
• Be agile with commercial planning as part of the delivery of the client strategy. Identity opportunities for Otherstuff growth linked to client business objective.
• Responsible for timely and accurate client forecasting Accountable for frictionless financial process across the team.

They create the optimum conditions to achieve shared business, team and client goals and objectives through effective leadership. They are experts in invention led planning and drive towards our agency mission. They enjoy pitching and lead new business opportunities where appropriate. They live the Goodstuff values and contribute towards ensuring we have happy people, happy clients and happy profitability.

Reporting to Managing Partner.

Responsibilities include:

• Management & leadership
• Set the tone and pace for the team through effective, flexible situational leadership
• Skilfully delegate and focus efforts on areas that will deliver most business impact
• Motivate and galvanise a team towards shared objectives
• Facilitate effective and productive team meetings, appraisals and 1:1s
• Champion ‘Frequent Fearless Feedback’, creating opportunities for two-way feedback to be given
• Set direct reports smart and motivating objectives to support development and progression
• Manage resource needs and take lead role in recruitment.

Craft:

• Inspire our agency mission by focusing the team on opportunities to create high profile, award worthy work
• Direct strategic responses to brief, ensuring clarity of roles and responsibilities through the planning process
• Focus team on invention and getting to good ideas
• Lead pitches and new business opportunities
• Have oversight of the flow of briefs, deliverables and overall output of team
• Set clear goals linked to broader business objectives as part of the team and client strategy
• Lead new business opportunities, managing the team, pitch process and deliverables
• Play an inclusive and integrated role within the client department.

Clients:

• Build strong, influential senior client relationships
• Set the benchmark and coach Goodstuff’s gold-standard client servicing principles
• Deliver the client roadmap by managing and reacting to challenge and change
• Facilitate focused and productive client meetings with clear outcomes
• Provide expertise and objective strategic advice
• Make informed decisions when resolving client issues
• Develop proactive ideas and initiatives
• Manage client contracts, scope of work and PRF frameworks ensuring all contractual commitments are being delivered against.

Culture:

• Lead from the front, role modelling Goodstuff values.
• Inspire a culture of continuous learning and development to support growth and progression.
• Seek inventive solutions to problems with a focus on doing the right thing.
• Discover and develop a personal ‘And Some’.

Commercial:

• Deliver happy, sustainable profitability across a portfolio of clients.
• Manage client contracts, scope of work and PRF frameworks ensuring all contractual commitments are being delivered against.
• Be agile with commercial planning as part of the delivery of the client strategy. Identity opportunities for Otherstuff growth linked to client business objective.
• Responsible for timely and accurate client forecasting Accountable for frictionless financial process across the team.

• Experience operating at Business Director level across a multitude of disciplines
• Exceptional omnichannel capabilities across online and offline media
• Must have exceptional knowledge across brand, with the ideal candidate also having full funnel, or some performance, experience
• Experience working on FMCG clients is key
• Ideal candidate would have experience in working on key flagship accounts alongside the ability to flex down and support teams in running smaller pieces of business
• Excellent client servicing skills with the ability to build effective relationships and positively influence others
• Entrepreneurial flair to spot opportunities for clients & sell them in
• Exceptional leadership skills and ability to flex style
• Demonstrates high levels of emotional intelligence
• Authentic, committed and resilient with the ability to work at pace & multi-task
• Passionate about inventive ideas and drives forward the agency mission
• Create a consistently positive personal impact
• Is a clear and concise communicator who listens well
• Commercially astute
• Demonstrates sound instincts and judgement in ‘doing the right thing’
• Able to think around problems and get to inventive solutions.

Please CLICK HERE to see this role on our own website, and apply.