Overview

Building Consultant - Expert Services, Subsidence. Job Location: UK wide. Job Type: Permanent. Remuneration: Competitive salary taking into account skills, experience and qualifications.

You will manage a portfolio of domestic and commercial subsidence claims from notification to conclusion, requiring skills or qualifications in diagnosis, mitigation, and repairs. You will work within our award-winning Subsidence Services Division, involving communication with other team members and service providers. Our service is provided either using digital technology for remote diagnosis and meetings throughout the UK, or on-site face-to-face diagnosis and visits in your local area. Successful candidates should be comfortable operating with both services, although preferences will be considered, dependent on capacity requirements.

If you’re looking for a combined office and remote role where you can work from home but also visit sites in your local area, this could be perfect for you. This is ideal for someone comfortable with both digital technology for remote diagnosis and face-to-face site visits.

Responsibilities

• Manage a portfolio of domestic and commercial subsidence claims from notification to conclusion.

• Conduct diagnosis, mitigation, and repairs related to subsidence.

• Communicate with team members and service providers to coordinate assessment and remediation.

• Utilize digital tools for remote diagnosis and meetings, and perform on-site visits as required.

• Provide professional client service with clear, empathetic communication.

Qualifications and Skills

• Driving Licence: A full UK Driving Licence is essential as you must be able to travel by car.
• Professional Qualifications: Working towards or have a chartered building professional qualification, e.g., MCIOB, MRICS, MICE, and ideally an insurance qualification, e.g., CILA or CII.
• Expertise: Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings, understanding prevention methods to halt ongoing damage, and applying effective repair techniques, particularly for subsidence-related issues and drainage systems.
• Insurance Claims Handling: Experience in insurance claims handling is a plus, but training will be provided.
• Customer Service: Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.

The skills that will be developed once working:

• Comprehensive Training: You\'ll receive all the Sedgwick-specific training needed to excel in your role.

Remuneration and Benefits

• Remuneration: Competitive salary taking into account skills, experience and qualifications
• Self Invested Personal Pension (SIPP)
• Incentive scheme: You will join an appropriate incentive (bonus) scheme
• Holiday: 25 days plus bank holidays
• Flexible Working: From our office or your home

• Health & Support: Private healthcare plan (including pre-existing conditions)
• Life Assurance
• Employee Assistance Programme for wellbeing
• Group Income Protection

• Other Benefits: Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts: Discounts on various products and services

Impact and culture: This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you\'ll work with UK\'s trusted insurance brands to resolve millions of claims and have access to Sedgwick University with extensive training and development from day one.

Next Steps

Think we\'d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed, please apply – we are looking for all backgrounds.

Sedgwick is an Equal Opportunity Employer. We have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).