Business Account Manager & eComms Lead (known internally as BAM & Online Lead)

Slough (Head Office)

Hybrid

Join our snack-loving team! We're looking for a Business Account Manager & Online Lead to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure!

This is a unique opportunity to combine hands-on account management with online strategy leadership in a dynamic and fast-paced environment. As Business Account Manager & Online Lead, you’ll manage three key accounts—Ocado, Amazon and Marks & Spencer—while also owning and shaping KP Snacks’ wider online presence.

You’ll work closely with internal partners across Sales, Marketing, Category and Shopper teams, leading the execution of our online strategy with pure-play retailers and managing the day-to-day needs of a major own-label customer. You'll also lead KP’s Online Grocery Forum, championing our e-commerce vision internally and ensuring activation plans deliver against our trading goals.

This role suits someone commercially sharp and confident working cross-functionally, ideally with experience in FMCG, retail, or a digitally focused environment. It's a great step for someone ready to lead strategic projects, with or without line management experience, and offers a platform for personal development in the high-growth online grocery space.

What’s in it for you?

We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer:

• Annual bonus scheme, with an excellent track record of over achievement.

• £6000 car cash allowance

• Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan or Private Healthcare, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.

• KP Pension Plan - contribution matching up to 7% of your salary

• 25 days holiday + holiday buy scheme

• Electrical vehicle scheme

• KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools

What will you be doing?

• Managing day-to-day customer relationships with Ocado, Amazon and M&S, ensuring excellent service and delivery

• Taking on the exciting challenge of leading KP’s e-commerce strategy and activation plan for pure-play retailers

• Collaborating with internal cross-functional teams to drive commercial campaigns and performance

• Driving impact through full P&L ownership and strategic planning for online accounts

• Building capability through the Online Grocery Forum and gaining visibility across the wider commercial team

Who are we?

Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies.

Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together.

Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout.

We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:

• Strong commercial understanding and a genuine interest in the digital landscape

• Ability to work collaboratively and cross-functionally to deliver results

• Proven account management or customer-facing experience, ideally in FMCG or a similarly fast-paced sector

• Exposure to e-commerce platforms, media planning or retail media tools (e.g. E-Fundamentals) is a bonus

• Passion for our KP values – working together, thinking differently, and taking ownership

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