Overview

An experienced Business Analyst is needed to join the Client Digital Solutions team of a leading UK firm. You will be the liaison between business stakeholders, clients, and technical teams to enable delivery of digital solutions.

Important: for this role, candidates who require company support to legally live and work in the UK cannot be considered. MUST have full right to work in the UK.

Location: Based in Ipswich / Norwich / Cambridge / Chelmsford. This is a hybrid role: 40% remote, 60% office or at a commutable distance.

Responsibilities

• Ensure alignment between business needs and technical delivery.
• Translate business needs into clear, actionable user stories and acceptance criteria.
• Maintain a full view of the Product Delivery Lifecycle.
• Facilitate workshops and discovery sessions with stakeholders and clients.
• Analyse and document requirements.
• Collaborate with technical teams and third-party providers.
• Evaluate and improve user journeys, particularly within the client portal.

Qualifications and Skills

• Experience in digital or client-facing environments with a focus on user experience and digital transformation.
• Experience working in Agile teams and contributing to product delivery.
• Able to work independently with outstanding communication and interpersonal skills, confident in leading workshops and engaging with clients.

Employment Details

• Full-time hybrid role.
• Salary: up to £55,000 + benefits.
• Direct hire full-time employee opportunity (B2B contract is not available).

How to Apply

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