Overview

Business Analyst – Shape Product Strategy at an Award-Winning SaaS Company

5 days on-site in a Manchester location | Up to £55,000 | Global SaaS Platform

We’re working with one of Manchester’s most established and respected SaaS companies — a tech brand whose product is trusted by SMEs across the UK, Ireland, Canada, Australia, and New Zealand.

Known for their award-winning platform, consistent growth, and strong investment in culture, this is a business that leads from the front, and one we’ve proudly partnered with for years.

They’re now looking for a Business Analyst to help shape the next phase of their journey, working at the intersection of product, people, and customer experience.

Responsibilities

• Leading workshops to gather and clarify business and functional requirements
• Translating needs into clear, actionable documentation for technical and non-technical teams
• Supporting product teams in defining ROI, goals, and success metrics
• Collaborating closely with developers, designers, and key business stakeholders
• Helping streamline processes, uncover insights, and influence product decisions

What You’ll Bring

• Experience working in agile environments alongside cross-functional teams
• Strong analytical and data-led thinking: comfortable digging into details and seeing the bigger picture
• Confident communication across all levels: from developers to directors
• Skilled in workshop facilitation, requirements gathering, and process mapping
• Clear, structured writing and documentation abilities

Why Join?

This is a company that truly supports its people. Alongside doing meaningful work, you’ll benefit from:

• Enhanced holiday allowance + birthday leave
• Hybrid working from a modern central Manchester office
• A friendly, values-led culture that genuinely invests in its teams

Interested in using your BA skills to shape meaningful digital products, and work with a team that cares about doing things right?

Let’s talk. Drop us a message today.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Analyst, Product Management, and Information Technology
• Industries: IT Services and IT Consulting