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Role; Business Development Manager

Location- We work across England, with offices currently in Manchester, Liverpool, Leeds and Southport. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

Ready to make your mark in the medico-legal sector?

At Medical Law Services (MLS), we're on a mission to grow, innovate, and lead - and we need a talented Business Development Manager to help us get there. If you're driven by building strong client relationships, spotting new opportunities, and shaping a company's future, this is your chance to be part of something big.

Medical Law Services (MLS) is looking for a dynamic, results-driven Business Development Manager to help shape the future of our organisation.

This pivotal role will put you at the heart of MLS's commercial growth and market influence, driving new business opportunities, forging lasting client partnerships, and enhancing our position within the medico-legal sector.

You'll be instrumental in expanding our reach, refining our service offering, and ensuring MLS continues to deliver exceptional value to clients. Working closely with both external partners and internal teams, you'll help us realise our vision of being the most trusted business partner in the sector.

In return we offer:

• 35 hours working week
• Annual bonus scheme
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days' holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• A dedicated Learning and Development team, to help support you develop and grow
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awardsfor winning nominees

Main Responsibilities:

Client Growth & Relationship Building

• Build and maintain strong, long-term relationships with new and existing clients by understanding their needs and delivering excellent service.
• Represent MLS at client meetings, events, and industry networking opportunities to raise brand awareness and identify growth opportunities.
• Support the development of tailored proposals and presentations that showcase MLS's value and help secure new business.
• Act as a key contact for client accounts, helping ensure a smooth, responsive, and professional experience.

Business Development & Commercial Contribution

• Identify and pursue new business opportunities through research, lead generation, and market insight.
• Work with the MLS leadership and finance teams to support budgeting, forecasting, and tracking of commercial performance.
• Contribute to achieving business development targets, including revenue and client growth.
• Help maintain accurate records of sales activity, client interactions, and contract status.

Performance Insight & Operational Support

• Support monthly reporting processes by providing insights on business development activity, client feedback, and market trends.
• Collaborate with operations and service delivery teams to ensure client expectations align with internal processes.
• Use feedback and data to suggest improvements to client journeys and ways of working.
• Contribute to a culture of collaboration, learning, and continuous improvement across the team.

Innovation, Compliance & Development

• Stay informed about industry developments, client needs, and emerging tools (including AI) that could add value to MLS services.
• Support compliance with regulatory and professional standards, working with internal teams as needed.
• Take an active role in your own development and contribute positively to team growth and shared goals.

Essential Skills and Experience:

• Proven experience in a business development, client relationship, or commercial leadership role
• Experience in medico-legal services, legal sector, or professional services
• Strong communication and stakeholder engagement skills, with the ability to influence at all levels
• Experience developing proposals and leading commercial discussions with clients
• Commercially minded with a track record of achieving business growth and financial targets
• Comfortable working across departments and managing multiple priorities in a fast-paced environment
• High level of professionalism, integrity, and attention to detail

Desirable Skills and Experience:

• Familiarity with compliance and regulatory considerations in a legal or medical setting
• Understanding of process improvement and digital transformation (including AI tools)

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Medical Law Services- MLS:

Our Medical Law Services (MLS) teams are at the forefront of delivering trusted, expert support to the personal injury and clinical negligence sector. We are committed to building lasting partnerships that help our clients navigate complex processes with confidence and ease.

We strive to redefine industry standards, leveraging our expertise, integrity, and innovation to support and deliver real value to our clients by providing a service that drives financial and operational success.

Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry - because we understand that balance drives performance.

We also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you're starting your career or aiming for leadership, you'll find a clear path to progress and development here - from apprenticeships and professional qualifications to senior roles.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Medical Law Services is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We're committed to providing a culture and environment where everyone can thrive. We understand and celebrate that no colleague is the same. We're proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

If you would like to more, please visit our website

MLS - Medical Law Services