Join to apply for the Business Domain Architect role at Royal Mail

Job reference 327018 • Permanent, Full time • London, Farringdon (3 days a week)

We’re looking for a strategic and visionary Business Domain Architect to shape and champion the future of our technology landscape. In this pivotal role, you’ll align business and technology strategies, lead business design from project inception, and drive innovation across a £20m+ portfolio.

What you’ll do

• Lead business solution design and assurance across key programmes
• Collaborate with Transformation Architects to align investments with strategic goals
• Identify and deliver technology-enabled opportunities to optimise cost, grow revenue, and mitigate risk
• Develop strategic artefacts including capability models, roadmaps, and customer journeys
• Guide agile teams to deliver continuous business value
• Lead and develop a team of Business and Senior Business Analysts

What you’ll bring

• 5+ years in Business/Solution/Enterprise Architecture or Business Partnering
• Strong leadership, stakeholder engagement, and communication skills
• Expertise in business architecture frameworks and artefacts
• A strategic, analytical mindset with a passion for delivering outcomes
• Experience navigating complex organisations and driving change

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - more than 800 offers to save on groceries, days out, holidays and household bills
• Supportive and generous company sick pay
• Your Wellbeing - 24/7 access to services and tools for physical and mental health, financial and social support
• Available to permanent employees

Next Steps

The next stage of the selection process will be a face-to-face or virtual interview consisting of competency-based and role-specific questions. We understand that candidates may not meet all the criteria; if your experience is different but you have relevant skills, we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please visit: https://www.internationaldistributionsservices.com/en/about-us/