Overview

Business Support Officer - Education Business Support Team role at Solihull Metropolitan Borough Council/WMJobs. This is a part‑time role (29 hours per week across 5 days), term time only (42 weeks per year). The post is based at Solihull Council House with potential homeworking two days per week once the pattern is agreed.

Responsibilities

• Provide high quality, customer-focused administrative support for the Education Partnerships and other internal teams working with schools and agencies.
• Organise meetings and training sessions, take minutes at meetings attended by senior officers and professionals.
• Maintain databases, process financial transactions, and assist with queries from school staff and governors.
• Prioritise a varied workload to meet deadlines in a demanding environment and handle sensitive and confidential information.
• Contribute to a resilient EBST service by supporting colleagues across the team as needed.

Qualifications and Experience

• GCSE Maths and English or NVQ3 in business administration (or equivalent) or demonstrated experience enabling the full range of duties.
• Experience of working in a customer-focused office environment.
• Clear and confident communication with people at all levels.
• Experience supporting and minuting complex meetings.
• Ability to prioritise work to meet multiple deadlines.

What We Offer

• Flexible and agile working arrangements.
• Generous annual leave with option to buy up to 10 extra days per year.
• Employee Assistance Programme (24‑hour, independent and confidential).
• Family and carer friendly policies.
• Access to the Local Government Pension Scheme.
• Employee benefits including staff discounts, subsidised travel passes and Cycle to Work Scheme.

Additional Information

This role is part‑time, term‑time with an additional 4 weeks across the year (salary pro rata to 42 weeks).

To apply, please click the application link. If you have a question, contact:
Emma Stoney, Assistant Education Business Support Manager on 07743 219679 / emma.stoney@solihull.gov.uk

Closing date: 18 September 2025
Interviews: 24 September 2025 (shortlisted candidates must be available).

Please note we do not accept CVs for this post.

Solihull Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff to share this commitment. We are an Equal Opportunities Employer and support an inclusive environment for all employees.