An exciting opportunity has arisen to join the team of Business Support Officers in Education and Skills.

We are seeking a Business Support Officer to cover a secondment until December 2025. The post is full time (core working hours 9am to 5pm, Monday to Friday). Currently the role involves hybrid working, with some days spent working from home and some days in the office, as required.

The successful candidate will be joining a friendly, professional and supportive team, carrying out a wide range of administrative duties to meet the needs of the service area - working closely with Service Delivery Managers, Team Managers, and supporting Early Years, schools and academies.

This role will primarily involve supporting the School Admissions Team, key aspects of the role include:

• Liaising with members of the public, schools, and academies
• Providing guidance and support to families and education providers via email and telephone
• Using IT systems to record and manage information
• Arranging and taking minutes for complex meetings
• Supporting operational team members
• Contributing to the development and improvement of systems and processes

This is predominately an administrative role which is largely desk based and requires excellent IT and telephone skills.

Please click on the links below to view the job description and person specification.

Sorry a CV will not be accepted.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community.We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

Posts working with children or vulnerable groups will be subject to an appropriate criminal records check.It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

• Competitive rates of pay
• Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
• Staff benefits and discounts including salary sacrifice schemes
• Free on-site parking
• Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
• Free access to our employee assistance programme and confidential counselling
• Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Sorry but CV's will not be accepted.

Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.

Attached documents
Business Support Officer JD.pdf