A part-time permanent position has become available in the Newcastle District Office (Castle House). We are seeking a candidate to provide high-level business support administration to assist Children's Services social work practitioners across various teams.

The hours of work are 18.5 hours per week: Monday 8.30am-5.00pm, Tuesday 8.30am-5.00pm, and Wednesday 8.30am-12.00pm. You will be office-based during your training/induction period. After successful completion, you will primarily work from the office, with some home working on a rota basis depending on service demands.

Main Responsibilities

• Provide high-level administrative support to Practitioners as part of the Business Support Team.
• Maintain children’s electronic records, create and record referrals, manage step-up/step-down requests, and handle case transfers and closures accurately in our system.
• Conduct data cleansing and audits to ensure accurate records for performance management.
• Coordinate administrative tasks following a child’s entry into care.
• Support Practitioners with PowerBI use.
• Provide on-the-job IT training and support across IT systems.
• Produce high-quality word-processed documents.
• Manage statutory meeting logistics, including invitations, attendance, minute-taking, and timely distribution of records.
• Process daily financial transactions in accordance with financial regulations.

The Ideal Candidate

• GCSE English and Maths
• IT Qualification (ECDL or equivalent)
• NVQ 3 in Business Administration
• Good written and oral communication skills
• Experience with Microsoft Office 365 and computer-based information systems in an office environment
• Ability to work independently with minimal supervision

Interviews will be held on Wednesday 17th September 2025. If you don’t meet all the requirements, we value transferable skills and experiences. Consider applying or contact Claire Rushton at claire.rushton@staffordshire.gov.uk for an informal chat.

Our Recruitment Process

Applications are anonymized during shortlisting to focus on relevant information. Please complete your application fully, especially the supporting statement, to highlight what you bring to the role.

About Staffordshire County Council

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Staffordshire County Council is an equal opportunities and Disability Confident employer, encouraging applications from all backgrounds. We offer a guaranteed interview for applicants meeting the minimum criteria, supporting our commitments to diversity and inclusion.