Care Compliance & Audit Officer Job description:

Salary:34,578 per annum

Hours: 37.5 per week

Location:Care for Veterans, Boundary Road, Worthing, West Sussex, BN11 4LJ

About the role

We are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for someone to join us a Care Compliance & Audit Officer.

The Care Compliance and Audit Officer will play a crucial role in ensuring that the Worthing Home operates in compliance with internal policies, regulatory requirements, and best practices. This position is responsible for conducting audits, assessing risks, and implementing measures to enhance the effectiveness and efficiency of our operations. The Care Compliance and Audit Officer will work closely with various departments to promote a culture of continuous improvement and accountability.

This is a hybrid role at our Worthing Home, with the possibility of occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Key responsibilities

Audit oversight and analysis:

• Develop and implement a comprehensive audit plan to evaluate the adequacy and effectiveness within the Home.
• Conduct regular and ad-hoc audits of clinical and operational processes and systems.
• Prepare detailed audit reports with findings, recommendations, and action plans.
• Analyse operational data to identify trends, anomalies, and areas for improvement.
• Utilise data analytics tools to enhance audit effectiveness and provide valuable insights to management.

Risk Management:

• Identify potential risks and assess the impact on the Home's operations.
• Develop and recommend risk mitigation strategies.
• Monitor the implementation of risk management measures and report on their effectiveness.

Compliance Monitoring:

• Ensure compliance with internal policies, statutory regulations, and industry standards.
• Oversight of our compliance platform, audits and reports
• Conduct regular reviews to ensure adherence to safeguarding procedures, health and safety regulations, and care quality standards.
• Stay updated on changes in relevant laws and regulations and communicate their impact to the management team.

Internal Controls and Process Improvement:

• Evaluate the effectiveness of existing internal controls and recommend improvements.
• Work with departments to implement and monitor internal control procedures.
• Promote best practices and operational efficiencies through process improvement initiatives.

Reporting and Communication:

• Prepare clear and concise audit reports and present findings to the Exec who will share with relevant committees and the Board where necessary.
• Maintain open and effective communication with all departments to foster collaboration and accountability.
• Provide training and support to staff on compliance and internal control matters.

Qualifications and Experience:

• Qualification in care, audit or related field.
• Experience in audit, assurance, or a related field.
• Experience in the healthcare or not-for-profit sector is highly desirable.
• Strong understanding of internal control frameworks, risk management principles, and regulatory compliance requirements.
• Excellent analytical, problem -solving, and decision -making skills.
• Strong communication and interpersonal skills, with the ability to engage effectively with staff at all levels.
• Proficiency in audit software, data analytics tools, and Microsoft Office Suite.

Essential behaviours / characteristics:

• High ethical standards and integrity.
• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and as part of a team.
• Strong organisational skills with the ability to manage multiple priorities.
• Commitment to continuous learning and professional development.