Overview

Care Team Manager - (Hybrid, Mon-Fri with potential flexible working pattern.) Location: Leading the teams within 2 supported living services with Abergavenny, Monmouthshire. Hours: Full-time (37 hours), Monday to Friday, 9am-5pm. On-call: Quarterly rotation. Salary: £31,354 + excellent benefits.

Are you a confident, adaptable leader with a passion for supporting people and developing teams? We're looking for a Team Manager to lead the teams supporting individuals with learning disabilities with a focus on person-centred support based on the needs of each individual. This is a dynamic role where no two days are the same—and your ability to stay organised, manage time effectively, and adapt to change will be key. As Team Manager, you'll lead a team of staff, working closely to deliver high-quality, person-centred care within 2 Supported Living services in Abergavenny. The services support individuals to be as independent as possible and work with them to develop new skills. Within both of the services we support females. The key aim of both services is to promote independence and to promote community connections. Many of the individuals supported within Abergavenny move in similar social circles and maintaining this is important to them. We strive to ensure they are working towards building new skill sets and meet targeted support needs to support them into new opportunities, therefore this role would support to aid this wherever possible.

Responsibilities

• Deliver services in line with RISCA, Care Inspectorate Wales, and Social Care Wales standards
• Lead recruitment, supervision, development and wellbeing of your teams
• Ensure compliance with safeguarding, health and safety, and regulatory frameworks
• Manage referrals, rotas, and all aspects of care planning
• Support individuals with their individual needs
• Collaborate with families, professionals, and partner organisations
• Use IT systems confidently to manage data, rotas and reporting
• Participate in the on-call rota and support other services as needed
• Proven leadership experience in adult social care

Qualifications & Requirements

• Strong IT literacy and organisational skills
• Knowledge of HR and recruitment practices (desirable)
• Experience supporting individuals with complex needs
• Understanding of compliance, safeguarding, and regulatory frameworks
• QCF/NVQ in Health & Social Care (and willingness to work towards Level 4)
• Full driving licence and access to a vehicle
• A flexible, proactive mindset and a passion for making a difference

Why Join Us?

• 26 days holiday + bank holidays
• Pension, sick pay, and health cash plan
• EV lease and cycle to work schemes
• Gym and shopping discounts
• Free counselling and wellbeing support
• Career development and training opportunities
• A values-driven organisation guided by FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement