We are looking for a dedicated Area Service Engineer to join our dynamic team. In this role, you will take charge of service and maintenance requests from our Service Desk, as well as undertake small project work as needed. You will be part of our out‑of‑hours on‑call rota, ensuring that our customers receive exceptional service 24/7. This is not just a job but an opportunity to be part of a growing organisation that values professionalism and strong customer relationships. You’ll have the chance to make a difference in your service area while representing ASEL with pride and approachability. What You’ll Do

Manage your service area: take ownership of service calls within your allocated area and ensure a high standard of service delivery at all times. Communicate effectively: keep your Line Manager or Supervisor informed about outstanding issues and engage proactively to minimise revisit calls. Promote ASEL’s values: be an ambassador for ASEL, showcasing our commitment to professionalism, customer care, and best practices in all interactions. Collaborate: work closely with our Service Team to complete any other reasonable duties in a timely and efficient manner, ensuring the smooth operation of your designated service area. Maintain professionalism while troubleshooting and resolving client issues. Be vigilant about adhering to SLAs and always aiming to provide first‑call solutions. Maintain a positive image for ASEL through your appearance and conduct. Keep your service vehicle well‑maintained and clean. A solid understanding of CCTV, intruder, access control and fire systems is essential. A commitment to continuous learning with ASEL providing ongoing training in company‑specific procedures and other relevant areas. A friendly and approachable demeanour, with a knack for building strong relationships with customers and colleagues alike.

Join Our Team as an Area Service Engineer at ASEL Integrated Security Solutions! to join us in the Nottingham region. At ASEL, we are pioneers in designing, developing and delivering tailored security solutions that fuse innovative technology, skilled personnel and effective processes to drive tangible results. As industry leaders in security risk modelling, we use data and insights to empower our clients, enhancing their strategies, minimising risks and reducing costs. Benefits & Perks

Competitive base salary based on experience, plus opportunities for overtime. Participation in a 1 in 6 call‑out rota. Comprehensive training and development opportunities in a supportive environment. Perkbox recognition – rewards and discount platform. Apprenticeship. Employee of the month scheme £50. 110% Club – outstanding performers receive large prizes and monetary rewards. WageStream – flexible wage application whereby you can pull your wages out sooner than payday. EAP – Employee Assistance Programme. Progression opportunities within the company. Ongoing training.

Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management. #J-18808-Ljbffr