Join to apply for the Central Relationship Manager role at Allica Bank

About Allica Bank

Allica is the UK’s fastest growing company – and the fastest‑growing fintech firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Department Description

Allica serves ≈ half a million established SMEs with 5 to 100 employees, a crucial pillar of the UK’s prosperity. Since early 2021, Allica Bank has been building its direct SME relationship proposition to reimagine local relationship banking for established SMEs.

Role Description

Supporting a portfolio of centrally managed customers, ensuring they are well served with strong customer satisfaction, credit risk management, and portfolio growth through business development activities in partnership with Allica’s marketing team.

Principal Accountabilities

• Relationship managing a centralised portfolio of local SMEs, providing secured SME lending (commercial mortgages, asset finance, current accounts, savings) and expanding offerings over time.
• Proactive client engagement and forward‑looking conversations to unlock opportunities.
• Credit risk monitoring, spotting early warning signs and fulfilling additional credit requests.
• Originating SME lending opportunities from enquiry to completion, including writing credit papers in line with Allica’s credit policy.
• Delivering portfolio business plans, managing objectives, personal development and horizon risk scanning.
• Working with customers, colleagues and advisors to structure new lending proposals and write credit applications.
• Representing Allica with excellent service and building deep, multi‑layered relationships.
• Collaborating closely with all Allica areas to ensure seamless, professional service.

Personal Attributes & Experience

• Deep passion for serving SMEs.
• Self‑starter, organised and committed to succeeding in a flexible environment.
• High‑capability relationship manager with a track record of building trust‑based, long‑lasting referral relationships and generating new business.
• Good credit skills, analysing and reviewing financial accounts.
• Strong understanding of SME banking, especially commercial mortgages.
• Exemplary customer service record and ability to maximise value with prospects and customers.
• Excellent interpersonal, communication skills and evidence of strong career progression.
• Proven track record in providing excellent customer service, generating new income opportunities while managing credit risk.

Working at Allica Bank

We ensure our employees have the right tools and environment to succeed in their roles and in support of our customers.

Benefits

• Full onboarding support and continued development opportunities.
• Options for flexible working.
• Regular social activities.
• Pension contributions.
• Discretionary bonus scheme.
• Private health cover.
• Life assurance.
• Family‑friendly policies including enhanced maternity & paternity leave.

Flexible Working

We know the ‘9‑to‑5’ isn’t right for everyone. Allica Bank is fully committed to flexible and hybrid working; let us know what works best for you and we’ll do our best to accommodate.

Diversity

We’re a diverse company with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everyone to feel comfortable bringing their whole selves to work.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Business Development and Sales

Industries

• Financial Services and Banking