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Band 5 NurseandBand 2 Healthcare Support Workerrecruitment iscentralised, meaning when you apply you will be considered fora number of rolesacross the Trust. If you have any questions please email:nursing.careers@ouh.nhs.uk .

Domestic,catering,porteringandmaintenance engineerservices at some of our hospitals are provided by our PFI partners. For these jobs, please seevacancies with our PFI partners .

Fraudulent recruiters have been using social media platforms to dupe potential job seekers into divulging personal and financial information.

Sophisticated frauds, involving grooming of targeted individuals, shows the fake recruiter asking the unsuspecting job seeker to take part in a fake job interview, either over the phone or via WhatsApp, and also sending fraudulent follow-up correspondence offering job positions.

Any communication about jobs at Oxford University Hospitals will come from 'Trac', or via an ouh.nhs.uk email address.

All meetings and interviews will be scheduled on Microsoft Teams from a verified OUH email account.

If you have any doubts about any correspondence around recruitment, please contact us.

Centralised Recruitment - Lung Cancer Screening Service Administrator

Band 3

Main area Radiology Grade Band 3 Contract 7 months (The fixed term is until the end of March 2026 - A secondment into post would also be supported.) Hours Full time - 37.5 hours per week Job ref 321-CSS-7402603-B3

Site Lung cancer screening mobile vans Town Oxfordshire Salary £24,937 - £26,598 per annum/pro rata Salary period Yearly Closing 20/08/2025 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visitwww.ouh.nhs.uk/about/vision-and-values

Job overview

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 3 roles across the organisation:

• Lung Cancer Screening Service Administrator - 37.5 hours per week, 8 month FTC

This is a hybrid role, and therefore, some travel to our mobile van (various sites across Oxfordshire)/Unipart House, is required. Please demonstrate within your Supporting Information, how you intend to manage this. Without this information, we will not be able to shortlist your application.

When applying please:

• Include as much detail as possible in the application inc. qualifications, roles and responsibilities
• Include a supporting statement and showcase your skills and experience
• Specify if you have a strong desire to work in a certain department or role type
• Let us know if you want full time or part time work

Shortlisting will be carried out on: W/C 28 July 2025

The interview date for successful candidates will be: A/C 4th August 2025

Together, we can add invaluable support to our patients and their families, ensuring they receive the best care possible.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Detailed job description and main responsibilities

An exciting opportunity to be a part of our lung cancer screening program team has arisen for an organised computer literate person, who is friendly and compassionate. The service offers a lung cancer screen to all 55 -74 year old current or previous smokers, a screen constitutes screening phone call, an appointment with the nurse and if required a low dose CT scan.

The role is busy and varied requiring good time management and prioritising skills. We can offer hybrid working with a combination of on site working (mobile vans, office space at Cowley Unipart house) as well as some at home working, this will require flexibility from the successful candidate.

This role offers variation of tasks including clerical, administrative and participant facing reception and telephone work. Tasks would include receiving and handling of phone calls and emails from service users, managing appointments and DNAs. Using the hospital and radiology computer systems for requesting scans, booking appointments and sending appointment and report letters. The role also requires assisting the radiographer greeting and arriving participants, bringing patients through to the CT scanner, preparing them for their scan, and being a chaperone when required.

The service has a multidiscipline team with a range of clinical and administrative staff, this role would be required to work with and provide administrative support to the whole team.

Duties:

1. Introduce and welcome patients in the waiting area, confirming their identity according to the Trust Policy.

2. To be comfortable working with a range of different patients.

3. To exercise discretion and maintain patient confidentiality.

4. Maintain the patient’s dignity and privacy at all times.

5. To demonstrate good communication skills when dealing with patients, relatives and members of the Multidisciplinary Team, utilising sensitivity, empathy and the ability to manage conflict.

6. Act as a patient’s escort taking them to the changing rooms, preparing them for the examination.

7. To assist with patient moving and handling and equipment moving, using correct methods and equipment as required (as per Manual Handling Policy).

8. To undertake Mandatory Training as required by the Trust, to develop and increase skills, to improve the service to the public.

9. Responsible for the accurate booking in of patients, in addition to amending data where appropriate, using the Radiology Information System (RIS), the Electronic Patient Record (EPR) and Nelson + software.

10. To cover staff annual leave/absence which may require cross site working.

Person specification

Qualifications

• GCSE or equivalent in English and Maths, grades A-C
• Hold UK Driving Licence and has access to own vehicle

Communication Skills

• Excellent customer care and communication
• Ability to adapt communication style as required

Experience

• MS office and applications (including Word, Excel and Outlook)
• Evidence of working in the NHS/health care

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.

Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.

No unsolicited recruitment agency telephone calls or emails.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Name Nicola Hodges Job title Diagnostic network, CDC and LCS Manager Email address Nicola.Hodges@ouh.nhs.uk Telephone number 01865 2 34457 Additional information

Dee Rawlings (Nurse Manager); Dee.Rawlings@ouh.nhs.uk, 01865572022.

Domestic / catering / porteringservices at theJohn Radcliffe Hospitalare provided byMitie.

Domestic / catering / portering / maintenance engineerservices at theChurchill HospitalandNuffield Orthopaedic Centreare provided byG4S.

Maintenance engineer services at the John Radcliffe Hospital are provided by Equans.

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