Job Description

Change & Project Coordinator – Gateshead

IT Services | Software & Managed Services | PMO Team

Hybrid - 2 days in the office per week

Salary: £30K - £35K + Benefits

Our client, a leading IT Services Provider specialising in software and managed services, is seeking a highly organised Change & Project Coordinator to join their Project Management Office. This role is central to driving the successful delivery of change initiatives across the organisation, covering software products, business processes, tools, and technologies.

The role involves working within the PMO, you’ll be the link between change management and project delivery—ensuring initiatives are properly assessed, documented, approved, and transitioned to Project Managers for execution. You’ll coordinate workloads, monitor progress, and make sure stakeholders are kept informed at every stage.

Key Responsibilities

• Coordinate and track all change-related activities across software, processes, and tools.
• Manage change requests, facilitate approvals, and convert approved changes into projects.
• Prepare and distribute relevant project documentation to all stakeholders.
• Monitor Project Managers’ workload and provide ongoing support where required.
• Oversee the progression of pipeline projects, flagging risks or resourcing concerns.
• Support workload reporting and PMO governance processes.

Skills and Experience:

• Experience in change management within a software delivery or IT environment.
• Excellent coordination, communication, and reporting skills.
• Knowledge of Microsoft DevOps and/or ITIL/Agile methodologies (desirable).
• Ability to manage multiple priorities and work effectively with cross-functional teams.
• Proactive, detail-driven, and confident in a structured, fast-paced environment.

Please apply for immediate interview!