Join to apply for the Change Delivery Lead role at Apollo

Join to apply for the Change Delivery Lead role at Apollo

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Apollo is a specialised independent (re)insurer, established in 2009, to deliver top-tier products and services to clients, brokers, and capital partners at Lloyd’s. The name "Apollo" was inspired by the achievements of one of its founding investors, Neil Armstrong, the first person to walk on the moon in 1969. Together with Jim Hays, Neil identified an opportunity to create a unique service provider within Lloyd’s.

Since its inception, Apollo has significantly broadened its portfolio of insurance solutions. This includes Apollo 1969’s traditional and specialty lines, ibott 1971’s innovative sharing economy products, and managing agency services at Lloyd’s through our Platform Partner Syndicates. Today, Apollo continues to grow with team of over 280 professionals dedicated to fulfilling the company’s mission of enabling a resilient and sustainable world.

“We attract and retain a diverse range of talent by fostering an inclusive, equitable team environment where individuals from all backgrounds have opportunities to grow, succeed, and contribute. We empower our teams to achieve excellence and drive forward-thinking solutions, aiming to enable a resilient and sustainable world.” - David Ibeson, Group CEO

Your Role:

We are looking for a Change Delivery Lead who combines methodical delivery with strong stakeholder engagement and a focus on outcomes. This hybrid role blends the analytical strengths of a Business Analyst with the delivery expertise of a Project Manager. You will take ownership of change initiatives from shaping early-stage ideas and building business cases through to hands-on delivery.

Working closely with internal teams and external partners, you will help embed improvements that support Apollo’s goals and promote a culture of continuous learning. From resource planning to regulatory change, your work will deliver lasting impact.

Scope of project work will include process improvement, supporting SaaS onboarding, end-to-end change activities, driving adoption and realising value across the organisation.

What you’ll do:

Change Delivery & Execution

• Deliver change initiatives in line with agreed scope, timeframes, and business objectives.
• Manage programmes, projects, and smaller initiatives, acting as the primary point of contact across teams.
• Document clear, traceable business requirements and lead business testing when needed.
• Apply structured delivery methods and contribute to the development of Apollo’s change framework.

Stakeholder Engagement

• Build strong relationships across all levels of the business and with external partners.
• Communicate effectively, adapting style to suit different audiences and contexts.
• Facilitate discussions and manage expectations to help align stakeholders.
• Promote collaboration and shared ownership throughout the change process.

Planning, Organisation & Governance

• Develop structured delivery plans, monitor progress, and manage competing priorities.
• Maintain accurate documentation to meet governance, audit, and reporting standards.
• Coordinate and prepare materials for steering groups and approval forums.
• Ensure business continuity and resilience considerations are reflected in planning.

Decision Making & Analysis

• Break down complex challenges into manageable actions with clear rationale.
• Gather and interpret data to support option analysis and evidence-based decisions.
• Apply structured approaches to requirement gathering and performance measurement.
• Help translate insight into action by working closely with business stakeholders.
• Identify and manage delivery risks, ensuring compliance with internal and regulatory standards.
• Maintain risk registers associated with change activity.
• Collaborate with Compliance, Risk, Finance, and Underwriting to ensure alignment with policy.
• Support delivery that meets Operational Resilience, Cyber, and Data Privacy standards.

What we are looking for:

• Demonstrable experience leading structured, end-to-end delivery across complex change initiatives or projects.
• Proven ability to gather, document, and validate business and technical requirements in cross-functional environments.
• Strong planning and organisational skills; confident managing competing priorities and maintaining accurate documentation.
• Clear and adaptable communicator, able to engage effectively with colleagues, stakeholders, and delivery partners at all levels.
• Confident working with data, processes, and testing frameworks to support decision-making and implementation.
• Familiar with delivery methodologies such as Agile, APM, PRINCE2, or Waterfall.
• Professional, pragmatic, and outcome-focused, with a continuous improvement mindset.
• Insurance sector experience is beneficial but not essential.

What you will get in return:

Our compensation package is designed to attract top talent. In addition to a fair and attractive salary, this role offers a discretionary bonus and a comprehensive range of benefits, including 31 days of annual leave, a non-contributory pension and private medical insurance.

Our Commitment to Inclusion:

Apollo is a growing and diverse team of empowered and passionate experts who focus on bringing innovation, data driven decision making and collaboration to every relationship and every risk. To meet the needs of a demanding global insurance market, we need a diverse workforce that truly understands the international communities we serve.

That is why we're focused on developing diverse talent at every level; inclusion and diversity means more to us than just chasing a target and we are committed to supporting and celebrating difference. Our people are at the heart of our business which is why we value the diversity of thought and talent of every member of our team.

We offer a range of support and run a programme of events and training that recognise the challenges and opportunities relating to diversity.

Hybrid & flexible working:

At Apollo, hybrid and flexible working is fully embraced and we do not see the benefit of presenteeism. We understand that no two colleagues are alike, and as such we support the ability to remain agile and achieve a home and work balance to best suit business and personal commitments.

Supporting your application:

Apollo are committed to ensuring an inclusive and supportive recruitment experience for everyone. Our process includes both virtual (Microsoft Teams) and in-person interviews. If there’s anything we can do to make your experience more comfortable or accessible, please let us know.

You can use the following link to share any adjustments or support you may need in advance or on the day Clear Talents

Thank you!

To find out more about our values, ESG strategy and commitment to inclusion please click on the 'Life at Apollo' pack.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Analyst

• Industries

  Insurance and Financial Services

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