Overview

Join to apply for the Claims Analytics Senior Manager role at Markel International

Looking for a role that will have a meaningful impact on Claims Analytics? We are looking for an individual to design and establish a Claims Analytics function that delivers valuable insights to the business, enabling smarter claims and underwriting decisions.

The opportunity: The International Portfolio Analytics team is an autonomous analytics function embedded within the business, focused on delivering key insights. You will partner closely with the claims leadership team to build and develop a dedicated claims analytics capability from the ground up. Your work will deliver actionable insights that drive both strategic decision-making and operational efficiency, helping the business better understand claims performance, identify emerging trends, and unlock opportunities for improvement. This role offers a rare chance to combine technical expertise with real business impact in a high-profile, collaborative environment.

Responsibilities

• Performance analytics – produce claims portfolio analyses to help identify and monitor key drivers and characteristics of claims, feeding back into underwriting performance
• Operational analytics – work with the claims team to help optimise claims processes for example resource modelling and improvement of MI/KPI reporting
• Lead the development of the claims analytics framework for Markel International
• Develop a comprehensive understanding of local business lines, market practices, claims handling procedures, and claims operations
• Collaborate with in-house teams to design and develop dashboards and reports that deliver real-time insights into claims operations and performance relative to predefined objectives
• Work with underwriting portfolio managers on class-specific projects to help provide input into underwriting strategy
• Provide input into the data strategy of the International claims teams
• Work effectively with in-house data science predictive analytics teams to develop and enhance advanced insurance claims analytics and tools
• Ensure data quality and integrity by implementing guidelines for data management and governance
• Provide innovative ideas and exhibits for Quarterly Business Reviews to support portfolio steering
• Work with, and build relationships across, other Support Units to include actuarial, underwriting operations, ITS, delegated and underwriting support services to resolve issues, identify areas for improvement and support the achievement of Markel International’s business priorities
• Represent the International Portfolio Analytics team, as appropriate, providing accurate and timely management information to Markel International leadership

Qualifications

• Strong experience in translating complex business requirements into actionable analytical models that deliver insights
• Extensive experience in data science techniques including statistical modelling, machine learning algorithms, and AI. Comfortable with model development, validation, deployment, and performance monitoring
• Advanced programming skills in Python or R and experience with SQL. Experience with data visualisation programs such as Power BI or Tableau is desirable
• Outstanding multi-modal communications skills along with data visualisation skills for disseminating management information to various levels across Markel
• Familiarity with London Market specialty insurance and claims processes is highly desirable
• Ability to design, build and maintain dashboards and reports to provide real-time insights into claims operations and performance against objectives
• Demonstrable experience in influencing and engaging with stakeholders using effective communication and ensuring consensus
• Ability to clearly articulate complex techniques and ideas to key stakeholders across the business
• Proven track record to successfully lead and deliver to agreed timelines projects and initiatives that require involvement from business leaders across the company

Who we are

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that

Are you ready to play your part?

Choose Apply Now to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. We are happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodations to participate in the job application process and perform essential job functions if successful. Please contact rec@markel.com or call 0161 507 5827 to request any accommodations. This includes any alternative formats of documents or information on how to apply offline.

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