Client Director - Corporate Insurance (Manchester)

We’re Hiring – Client Director, Corporate Insurance Team (Manchester). Join Aon to lead complex corporate client portfolios and deliver tailored risk and insurance solutions. This hybrid role offers flexibility to work virtually and from our Manchester office.

Responsibilities

• Identify each client’s service requirements and lead the client service team to ensure service meets agreed standards.
• Handle client expectations: keep clients informed of progress, communicate appropriately and take timely action to identify and correct problems.
• Ensure delivery to highest standard using best practice processes and conduct regular reviews with clients, issuing meeting minutes promptly after meetings.
• Maintain client files in accordance with agreed procedures, keeping records complete, accurate and up to date.
• Assist to achieve the annual revenue target for clients.
• Drive the highest level of service to each client, within area of responsibility, in line with the agreed client service tools.
• Act as senior relationship manager for designated clients, coordinating client relationship management across the whole of Aon and build senior level relationships within their clients to enable strategic engagement.
• Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
• Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
• Contribute to the development of strategy through the regional leadership team.
• Liaise with other team managers and line management to ensure effective working relationships between the Client Management, Broking and Client Service teams, so that together they drive revenue and profit growth.
• Act as the Aon point of contact in the local marketplace.
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework and compliance with the Aon UK Limited policies, including mandatory training and risk management participation.

Qualifications

• Insurance qualifications would be desirable – ACII or FCII.
• Client relationship experience in the insurance industry is essential.
• Commercial understanding of business: market forces, business drivers, market dynamics, competitors and risks.
• Consistent record in developing relationships and working with senior individuals within the organisation at C‑suite level.
• Sales/growth skills: working with our sales team to lead on client pitches and sales for existing clients.
• Effective communicator and presenter.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.