Overview

Recruitment Consultant at The Ardonagh Group

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Swansea. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!), earn a basic salary relative to your experience, as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

Note: For readability, details about the role are described in the sections below.

Responsibilities

• Support a designated client portfolio as the first point of contact, build strong relationships, and assist with queries as they arise.
• Engage in customer service or sales activities with a focus on relationship-building with clients.

What we are looking for

• Some experience of the Insurance Industry is essential.
• Ability to bring your best self to work every day to give clients the best possible experience.
• Proactive, with initiative and an entrepreneurial spirit.
• Willingness to learn and be curious; opportunities to gain qualifications that enhance your career are available.
• Confidence to work with clients both on the phone and face to face; some customer service experience is important.
• Team-oriented, positive, engaging, collaborative, and resilient to change.
• Honesty and integrity as fundamental values, especially within a financially regulated organisation.

Benefits

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the Ardonagh family
• Gain CII or ACII qualifications to boost knowledge and career prospects
• Pension scheme
• 24-hour support for physical and mental wellbeing
• 1 day paid volunteering day
• The Spotlight Awards recognizing talent across the group

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.