Client Partner (12 month FTC)
11 Days Old
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Overview
As a Client Partner, you will set the strategic and operational vision for one of the agency’s flagship accounts, establishing the benchmark for excellence in client delivery, communication, and team leadership. You will be accountable for driving client satisfaction, retention, and growth by proactively shaping plans that unlock business impact for our clients and incremental revenue for the agency. Acting as a trusted senior partner, you will build and nurture strong relationships with senior client stakeholders, whilst leading and empowering a high-performing team to deliver best-in-class work that exceeds expectations.
Responsibilities
- Client Leadership: Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor and escalation point to navigate complex or sensitive conversations.
- Commercial Growth: Proactively identify and convert opportunities that drive incremental revenue for the agency, with a clear understanding of the client’s commercial landscape, priorities, and challenges.
- Strategic Vision & Delivery: Define and oversee the long-term strategic and operational vision for the account, ensuring seamless coordination across teams and consistent delivery of excellence.
- Team Leadership & Development: Lead, inspire, and mentor a multidisciplinary team to deliver best-in-class work, setting clear direction, empowering ownership, and fostering a high-performance culture.
- Client Satisfaction & Retention: Monitor and improve client satisfaction scores, implementing measures to protect and grow accounts while ensuring delivery consistently exceeds client expectations.
- Agency Representation: Champion the agency both internally and externally, ensuring our standards, values, and ways of working are represented at the highest level.
Required Skills
- Strong client leadership skills, with a track record of building trusted relationships with senior stakeholders and influencing at C-suite level.
- Demonstrated ability to lead, develop, and inspire teams, fostering collaboration, accountability, and delivery of best-in-class work.
- Proven expertise in media planning and strategy, with the ability to translate client objectives into effective, data-driven campaigns.
- Deep understanding of digital planning and performance channels, with the ability to integrate across offline and online to drive measurable business outcomes.
- Strong commercial acumen, with the ability to identify growth opportunities, optimise account performance, and understand client P&L dynamics.
- Extensive experience working with B2B and SaaS brands, and/or leading international planning and multi-market campaign delivery.
Equal Opportunities
Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Business Development and Sales
Industries
- Advertising Services
- Location:
- London, England, United Kingdom
- Salary:
- £125,000 - £150,000
- Job Type:
- FullTime
- Category:
- IT & Technology