Environment and Land Asset Management, and Digital Democracy

About the role

Informed Solutions partners with leading public sector bodies and large private sector organisations to deliver innovative, high-impact digital transformation programmes. As a Client Relationship Manager, you'll be at the heart of these initiatives, acting as a trusted advisor to drive client success and business growth. Your role involves building strong relationships, helping clients tackle complex challenges, and providing assurance throughout their journey.

Responsibilities include:

1. Client Relationship Management: Building trusted, long-term relationships to ensure high satisfaction and engagement across strategic accounts.
2. Account Development: Identifying opportunities for new services and solutions to maximize value.
3. Strategic Advisory: Providing guidance on delivery roadmaps, innovation, and best use of data and technology.
4. Service Coordination & Delivery: Working with delivery teams to align expectations and ensure operational success.
5. Project & Resource Planning: Co-designing Statements of Work, defining scope, outcomes, and securing resources.
6. Industry Expertise: Applying sector knowledge to deliver insights, identify growth opportunities, and ensure solutions align with client objectives.

Qualifications include at least 5 years of experience in digital services within a professional environment, a strong track record in managing strategic accounts, commercial acumen, excellent negotiation and communication skills, and the ability to work under pressure. Desirable skills include government/public sector experience and relevant certifications like CSM, SAFe, or PRINCE2 Agile.

The Opportunity

Make a difference by contributing to UK's #tech4good projects. Join a talented team of problem solvers in a dynamic environment that rewards initiative and offers tailored career paths.

About Us

Founded in 1992, Informed Solutions is a growing international digital transformation consultancy, delivering award-winning platforms and services across various sectors including Civil Defence, Healthcare, and Sustainability.

Benefits

Our benefits include career development, health and wellbeing plans, hybrid working, private healthcare, pension schemes, leave schemes, and more, designed to reward our team’s commitment.

Culture

We foster a diverse, inclusive, and innovative workplace culture that values integrity, excellence, and social responsibility. Our team is passionate about solving complex problems and collaborating to create impactful digital services.