Client Services Executive – BMW (Part-Time)

Location: Primarily remote, with 1 day per week in our Nantwich office

Hours: 22.5 hours per week (9:00 AM – 5:30 PM, Thursday & Friday + one additional weekday of your choice, with a 1-hour unpaid lunch)

Salary: £23,850 (Pro Rata)

Contract Type: Permanent, Part-Time

We’re looking for a highly organised and detail-focused Client Services Executive to support our BMW team. This is a part-time, permanent role focused on client care, administrative coordination and regulatory compliance.

You’ll be working three set days per week (Thursday, Friday, plus one other weekday of your choice), from 9:00 AM to 5:30 PM with a 1-hour unpaid lunch each day. The role is mostly remote, with just one day per week in our Nantwich office.

What You’ll Be Doing

• Preparing and managing customer agreements, renewals, and documentation
• Booking and coordinating demo vehicles with third-party providers
• Responding to client enquiries by phone and email
• Maintaining accurate records and updating CRM systems
• Ensuring compliance with GDPR, FCA and internal standards
• Supporting process improvements and contributing to a positive team culture

What We’re Looking For

• Experience in client services, administration or customer support
• Confident using Microsoft Office (Excel, Outlook, Word) and CRM tools
• Strong written and verbal communication skills
• Excellent attention to detail and time management
• Able to work independently and adapt to changing priorities
• Automotive experience is a bonus, not essential

Why Join Us?

In addition to a flexible, structured working pattern and the opportunity to represent a prestigious automotive brand, you’ll enjoy a generous benefits package:

Your Benefits Include:

• Company Pension Scheme: 5% employee contribution, 4% employer contribution via AEGON, with access to a pension adviser
• Life Assurance: Free cover offering a lump sum payment to your beneficiaries
• Bupa Private Medical Care: Private healthcare access, with options to add your partner and dependants
• Health Shield Cash Plan: Claim back dental, physio, and other health costs — includes free cover for under-18 dependants
• Health & Wellbeing Fund: £500 annual allowance for gym memberships, apps, counselling, or wellness services
• Car Schemes: Short-term Kia and Hyundai leases with tax and insurance included
• Bursary for Further Education: Up to £1,500 per year to support courses and qualifications that aid personal or career growth.

How to Apply

If you’re a client-focused professional looking for a flexible and rewarding role, we’d love to hear from you. This opportunity is currently being advertised on our website and will soon appear on other platforms — you can apply directly wherever you see it, or submit your CV via our company website. We look forward to hearing from you.