Are you ready to take the lead in shaping client services at one of the UK's fastest-growing wealth management firms? With £1bn AUM and ambitious plans to double, this business is redefining client experience-and you could be at the centre of that journey.

The Opportunity

As Client Services Manager, you'll lead a centralised team, drive operational excellence, and play a key role in scaling the business. This isn't just about managing processes-it's about building a culture of performance, engagement, and growth.

What You'll Do

• Lead and inspire a client services team of 10-15, plus oversight of up to 25 trainee advisers
• Drive performance, engagement, and professional development across your team
• Own, refine, and embed scalable operational processes to support rapid growth
• Contribute as part of the senior management team, influencing business-wide strategy
• Champion change management initiatives to future-proof operations
• Collaborate across departments to deliver seamless client journeys

• Proven track record managing client services/administration teams in wealth management
• Experience in change management and process improvement
• Strong leadership and people development skills
• Familiarity with Intelligent Office (I.O.) (preferred, not essential)
• A passion for building high-performing teams and delivering exceptional client outcomes

• Be part of a business that invests in its people-every adviser is trained internally
• Work in a culture that values innovation, collaboration, and long-term thinking
• Hybrid working: after onboarding, choose London or Woking for office days
• Competitive salary bonus, with scope to make a lasting impact