Clinical Applications Specialist

New Today

Overview

Dräger is a global leader in medical and safety technology. We protect, support and rescue lives through pioneering devices, software, services and solutions. This field-based role supports the growth and maintenance of sales, providing demonstration, clinical trials, installation, and pre- and post-sales education.

Purpose of Function

This is a field-based role supporting the growth and maintenance of sales. The role will provide support to customers including but not limited to demonstration, clinical trials, installation, for pre and post sales education. You will be working with Account Managers and other departments within the Draeger organisation to deliver commercially astute educational programmes to our end users whilst maximising the value that customers get from the Draeger solution. The role will have responsibility for the full Draeger Medical UK portfolio. The role will be assigned a region however may be expected to support across the UK if the business needs demand.

About The Role

  • To assist with the development of account planning by acting as the key knowledge point enabling customers to maximise the benefits of the Draeger portfolio.
  • Work with the Account Managers to maximise the sales of the wider Draeger portfolio.
  • Educate and share knowledge with both external and internal customers in the operation, benefits and value of the Draeger portfolio.
  • Work with the customer to agree configurations to enable the safe and appropriate use of Draeger devices prior to clinical use.
  • Maintaining regular contact with the Account Manager teams to optimise and prioritise workflow to maximise business potential and use of resources.
  • Documenting and recording keeping of all customer interactions within the CRM system and training App system.
  • Liaise with internal and external stakeholders to organise and facilitate trials, installations and ongoing support for the protection and development of the Draeger portfolio.
  • To support the Marketing Managers in the development of knowledge around key therapies to leverage product benefits supporting the go to market strategy.
  • To listen, support and understand the customer and be the product expert educating the value and benefits of the Draeger portfolio.
  • Support internal education by sharing knowledge with the Account Managers and wider teams on user practice and current clinical trends in line with internal education plans.
  • Seek out, identify and communicate opportunities to contribute towards revenue growth within the regional area assigned to you.
  • To work within accounts to develop key contacts and nurture these relationships within these accounts from a clinical standpoint, developing Key Opinion Leaders where appropriate.
  • You will be assigned a district to work within however where the business demands travel to support other districts throughout the UK and Ireland and occasionally overseas may be required to support the business needs.
  • You will be responsible for ensuring your own training for the portfolio is kept up to date and training sessions are attended.
  • Shadow colleagues and assist other colleagues for personal development
  • Maintain an accurate schedule visible to the whole team using both CRM and Outlook calendar.
  • Timely completion of administration and expenses.

Shared Responsibilities

  • All employees have a responsibility to comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties.
  • To ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions
  • Adherence to all behaviours and policies as outlined in the Company handbook
  • To embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results

Reporting Relationships

Manager - Sales Manager Medical. Size of team/environment: Close team of 4 people, wider regional team of 12. This role will be expected to travel where necessary.

Your Qualifications

Position Requirements

Education

  • Nursing Degree, ODP qualification or relevant clinical or industry experience

Related Experience

  • Desired previous clinical hands-on experience within the NHS in a relevant area such as Theatres, Critical Care, or other acute care areas
  • Desired teaching experience within related discipline

Skills, Special Competencies, or Certifications

  • Experience within an ICU or as an ODP is desirable or experience in a similar role
  • Ideally should hold an up-to-date professional practice registration
  • IT literate and knowledge of Microsoft office / Dynamics
  • Strong interpersonal and communication skills and the ability to persuade and influence others
  • Ability to handle / solve conflicts by adopting a win-win approach
  • Strong influencer
  • Good presentation skills
  • Self-driven, proactive approach with a good ability to prioritise and work without close supervision
  • Full and current Driving licence
  • Willingness to travel extensively on a flexible schedule, including some overnights

The Dräger Workplace

Dräger’s Benefits

  • 27 days holiday plus bank holidays, with option to purchase up to 3 additional days
  • Company car or monthly car payment allowance
  • Discounted critical illness cover, dental cover, and partner life assurance
  • Healthcare cash plan
  • Discounted shopping & leisure vouchers
  • Salary sacrifice car scheme
  • Cycle to Work
  • Gym membership discounts – up to 25%
  • Charity Giving scheme

Dräger’s dedication

At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow. We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All are welcome to apply!

Who We Are

From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future. With over 130 years of experience, passion and the bold ideas of more than 16,000 employees, we are committed to turning technology into ›technology for life‹.

Interested?

Please apply directly through our career portal. We look forward to receiving your application.

Apply now

https://erecruitment.draeger.com/index.php?ac=application&jobad_id=18388

If you have any questions, please contact Sally Jordan
E-Mail : sally.jordan@draeger.com

Additional Information

Job site | Other Positions – Click here for details.

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Location:
Hemel Hempstead, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

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