Synergi Newcastle Upon Tyne, England, United Kingdom

Cloud Consultant ( Managed Services)

Synergi Newcastle Upon Tyne, England, United Kingdom

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Vacancy: Cloud Consultant (Managed Services)

Location: (Gateshead) Hybrid working 3 days in office per week

Contract: 12 months FTC with the possibility of becoming permanent.

This is an excellent opportunity to be a key team player in a very successful business providing first class technology services to customers in a wide range of sectors. With the opportunity to learn and develop in a fast paced organisation and help continually develop the services. The business has a culture of team work, strong ethics and always going the extra mile for clients, whilst providing a highly positive working environment for the team.

Joining our team of experienced consultants, you will take a proactive approach in the delivery of projects, whilst also assisting in the delivery of proactive and reactive support.

You will provide high quality networking, server and cloud platform support and be responsible for the planning and delivery of projects, including Cloud and Hybrid migrations.

We offer a hybrid approach to working although occasional travel to customers sites and providing some 24/7 on call cover may be necessary.

Responsibilities

• A varied role that combines the delivery of project migrations with proactive and reactive support
• Planning and delivery of projects including Cloud and Hybrid migration projects within the Microsoft 365 and Azure space
• Show Analytical approach to problem solving, responding to incidents and returning services to an operational state
• Lead critical incident resolution including full system outages
• Provide high quality networking, server and cloud platform support
• Demonstrate the ability to troubleshoot and understand complex environments
• Provide clear advice and guidance via pre-sales to clients for improving their environments
• Be seen as a trusted advisor and be able to communicate to every level within an organisation
• Communicate with 3rd party providers including hardware, service and application vendors to resolve complex multi-party issues
• Ensure workload is managed to deliver the service within clearly defined project time scales/SLAs
• Ensure accuracy and completion of data entry based on projects, incidents and problems
• Some 24/7 on call cover maybe required

Skills Required

• Possess a well-rounded skillset including implementation and remote support
• Must have a proven track record of providing project implementations for at least 3 years prior
• Strong written and excellent verbal communication skills
• Ability to migrate and support Windows Server Operating Systems and associated services (eg. Active Directory, Group Policies and Files Services)
• Strong knowledge & practical skills within security best practices across cloud and traditional platforms
• In depth understanding of the Microsoft 365 platform and security services
• Strong hands-on knowledge of Azure Landing Zones, VMs, Firewall, Backup, vNETs and associated configuration/support
• Knowledge of and ability to monitor and troubleshoot cloud backup technologies
• Good understanding of networking technologies with the ability to troubleshoot end to end through VLAN, LAN, WAN, DNS, DHCP, VPN and hosted services
• Good understanding of commercial aspects of project delivery
• Ability to scope and deploy new services in Microsoft 365 or Azure

Beneficial

• Knowledge of and ability to troubleshoot Disaster Recovery (DR) technology
• Experience of Windows 365, Azure Virtual Desktop and virtualised applications or similar
• Experience implementing virtual firewall appliances (eg. Sophos or Meraki)
• Basic SQL Skills including backup, maintenance schedules and high-level troubleshooting

Education/Training

• MS-102 - Microsoft 365 Certified: Administrator Expert
• Other industry recognised accreditations beneficial (Microsoft, AWS, Cisco, CompTia)
• Degree or equivalent experience in a technology related area
• Be able to show clear evidence of continual learning in your career to date

Package and Benefits

• Competitivesalary + car allowance
• Pension
• Unlimited holiday allowance plus your birthday off!
• Flexible working hours and location
• Staff referral scheme (earn £500 for successful placements)
• Charity Days to support causes important to you
• Free on-site parking
• Free fresh fruit - get your 5 a day on us
• Regular social and fundraising events

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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