About us

Fairview Hotels own and operate 13 branded hotels throughout the UK. In 2024 we envisage growth and development and at the heart of this is our hotel teams. Novotel Coventry and Novotel Wolverhampton are our West Midlands Cluster and both have multiple meeting spaces available for meetings and events and are looking for a Cluster Meeting & Events Sales Coordinator to join the team. The ideal candidate will be working currently in the Meeting & Events Sales Office for a busy hotel and looking for their next step and a foot in the door towards a proactive sales role. You will be a methodical administrator as well as personable and passionate about selling our venues and working as part of a team. This is a dual site role so your time will be divided between the two sites.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Responsibilities

• Updating the hotel profiles and familiarising yourself with any Novotel Brand update, including Meeting Planner which is our meeting loyalty scheme
• Conduct and/or arrange site show rounds, ensuring the person conducting the showround is familiar with the quote and requirements
• Quote for business coming from all channels, managing the initial enquiry through to close
• Ensure all bookings are issued with contracts, pro-forma invoices and payment is secured
• Prepare function sheets and deliver the info at the hotel function sheet meeting
• Due to the nature of the business there needs to be flexibility with working hours
• This role is PC based using our booking system Digi – Full training will be given, and the use of Excel, PowerPoint and Word is essential
• Your time will be based between the two properties
• Ability to travel to different locations as needed/requested

Requirements / Qualifications

• Experience in a Meeting & Events Sales Office environment is preferred
• Methodical administrator with a passion for selling venues and working as part of a team
• Proactive, customer-focused and able to manage multiple channels from enquiry to close
• Flexible with working hours due to business needs
• Proficient with Digi booking system (full training provided) and essential Microsoft Office skills (Excel, PowerPoint, Word)
• Willingness to work across two sites and travel as required

Benefits

• Access to Accor discounts on accommodation for you and your friends and family worldwide
• Pension Scheme (NEST)
• Free Eye Tests
• Complimentary Stays (2 per year) for you to enjoy (subject to availability at your chosen location)
• Meals on duty
• Uniform provided
• 28 days holiday inc Bank Holidays
• Access to ongoing training

Job details

Job Type: Full-time

Salary: Up to £30,000.00 per year

Schedule: Monday to Friday

Location: Affected properties - Novotel Coventry and Novotel Wolverhampton (dual-site role)