Overview

Collections Officer

London (hybrid – one or two days a week in the office)

£38,000 to £42,000 plus bonus and benefits

Our client is an award winning provider of asset finance offering a broad range of products to their customers. Well established and based in central London they are looking to recruit a Collections Officer within their Asset Finance team.

Responsibilities

• Actively manage daily returned payments to reduce and prevent customer debt
• Have the ability to effectively manage busy workflow and identify key objectives
• Assist in monitoring of the performance of the portfolio of over 6,500 live accounts
• Close liaison with any professional advisers/brokers/valuers/recovery agents
• Support Collections Manager in all collections activities within company policy guidelines and as directed by Senior Manager
• Ensure customers are treated fairly and FCA regulations are adhered to

Qualifications

• Previous arrears or collections experience is essential
• Excellent customer service skills

How to apply

In the first instance please send your CV in confidence to Lucy Davies at lucy@cbcrs.co.uk.