Klipboard Milton Keynes, England, United Kingdom

Join or sign in to find your next job

Join to apply for the Commercial Engagement Manager role at Klipboard

Klipboard Milton Keynes, England, United Kingdom

2 days ago Be among the first 25 applicants

Join to apply for the Commercial Engagement Manager role at Klipboard

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

We are looking for a strategic and results-oriented Commercial Success Manager to lead initiatives that strengthen engagement with our customers throughout the commercial lifecycle. In this role, you’ll work across Sales, Marketing, and Customer Success to optimize how we communicate value, accelerate lead generation and deal volumes, with a focus on revenue growth and retention.

Key Responsibilities

• Design and execute commercial engagement strategies that support sales pipeline development, deal acceleration, and customer Klipboard portfolio expansion.
• Collaborate with Sales and Marketing to create tailored campaigns, product sales enablement materials, and messaging frameworks for key customer segments.
• Partner with Sales/Customer Success to identify expansion opportunities and support upsell/cross-sell efforts through targeted outreach and content.
• Use CRM and engagement platforms to build and automate customer journey touchpoints (email sequences, QBR content, win-back/ nurture campaigns) alongside sales enablement.
• Build an internal engagement program for Klipboard showcasing the X-Sell portfolio to educate and inspire supporting knowledge transfer.
• Lead commercial engagement programs for key accounts, user groups, workshops, and executive briefings.
• Analyse engagement metrics (conversion rates, campaign effectiveness, customer health) and continuously improve tactics based on performance.
• Serve as a bridge between commercial teams and product/marketing to ensure customer needs are reflected in go-to-market strategies.
  
  

• 4–8 years of experience in sales enablement, customer engagement, commercial operations, Go-to-Market or a related role within a B2B environment.
• Strong understanding of sales processes, account management, and customer lifecycle management.
• Proven experience driving commercial outcomes through cross-functional collaboration.
• Excellent communication and storytelling skills, both written and verbal.
• Proficiency with CRM (e.g., Salesforce), marketing automation (e.g., HubSpot), and customer engagement tools.
• Analytical mindset with the ability to interpret data and apply insights to improve engagement strategies.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development

Referrals increase your chances of interviewing at Klipboard by 2x

Sign in to set job alerts for “Engagement Manager” roles.

Ireland, England, United Kingdom 2 days ago

Northamptonshire, England, United Kingdom 2 weeks ago

Northampton, England, United Kingdom 2 days ago

Procurement Manager - Engineering & Maintenance

Luton, England, United Kingdom 1 week ago

Aylesbury, England, United Kingdom 2 days ago

Northampton, England, United Kingdom 5 days ago

Milton Keynes, England, United Kingdom 1 week ago

Hemel Hempstead, England, United Kingdom 3 weeks ago

Bedford, England, United Kingdom 5 days ago

Bedford, England, United Kingdom 2 hours ago

Milton Keynes, England, United Kingdom 1 month ago

Thornton, England, United Kingdom 4 months ago

Bicester, England, United Kingdom 2 weeks ago

Bedford, England, United Kingdom 2 weeks ago

Milton Keynes, England, United Kingdom 3 days ago

Entry Level Customer Experience Account Manager

Hemel Hempstead, England, United Kingdom 1 month ago

Bedford, England, United Kingdom 1 day ago

Banbury, England, United Kingdom 4 days ago

Brackley, England, United Kingdom 3 months ago

Luton, England, United Kingdom 3 days ago

Ireland, England, United Kingdom 1 month ago

Leighton Buzzard, England, United Kingdom 2 weeks ago

Watford, England, United Kingdom 3 weeks ago

Milton Keynes, England, United Kingdom 5 days ago

Northampton, England, United Kingdom 5 days ago

Northamptonshire, England, United Kingdom 2 weeks ago

Aylesbury, England, United Kingdom 1 week ago

Milton Keynes, England, United Kingdom 1 month ago

Milton Keynes, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.