Disney+ is The Walt Disney Company's Direct to Consumer video entertainment service. The service includes long form and short form videos across six key content brands: Disney, Pixar, Marvel, Star Wars, National Geographic, and Star. It features an appealing, easy-to-use interface accessible across multiple platforms (e.g., televisions, mobile devices).

The Disney+ team manages the launch and daily operations across EMEA, focusing on customer acquisition, retention, marketing, partnerships, content programming, research, and analytics. The Commercial Performance Manager will contribute to trading updates and conduct detailed analysis on performance drivers for projects and market requests across EMEA. This is an office-based role, with 4 days in the Hammersmith, London office and 1 day remote.

Responsibilities:

1. Lead daily, weekly, and quarterly trading reports, including proactive enhancements.
2. Analyze trading trends and identify anomalies, successes, and challenges.
3. Collaborate with Analytics to analyze churn, derive insights, and develop action plans.
4. Work with local trading leads and cross-functional teams to analyze data and identify performance levers.
5. Support initiatives to improve or sustain trading performance.
6. Become a subject matter expert on subscription business aspects, focusing on acquisition and retention.
7. Create executive-level presentations on trading performance and strategies.

Qualifications:

• Previous trading experience is preferred.
• Excellent stakeholder management skills, including engaging with senior stakeholders.
• Ability to adapt communication to different audiences.
• Strong numeracy, analytical skills, and rigor.
• Proficiency in Excel, data visualization (e.g., Tableau), and presentation skills.
• Strategic thinking and ability to prioritize multiple projects.
• Experience influencing cross-functional teams and leadership.
• Ability to work independently.

Benefits:

• 25 days annual leave.
• Private medical and dental insurance.
• Free park entry for employees and family.
• Discounts on Disney products, resorts, F&B, and tickets.
• Parental leave benefits.
• Employee Resource Groups including WOMEN @ Disney, DIVERSITY, PRIDE, ENABLED, and Mental Health & Wellbeing.

Disney is an Equal Opportunity Employer, committed to diversity and inclusion in its workforce.